Customer Ratings & Reviews

The installers had everything they needed. They did a super job.

This dish washer clean everything very well, it is easy to operate. Very quiet. Its appearance is outstanding.

What a great dishwasher. It is being used daily in our office and is easy to use, quiet and does the job. Thank you.

Fantastic dishwasher! Washes and drys great. However starting it for a cycle is really challenging.

The installation crew was professional, courteous, efficient and knowledgeable. We are pleased with their work and would use them in the future. The only negative was the lack of a phone call prior to their arrival. The reason for the lack of a call was a failure of their tablet to connect to our phone service provider. Chalk it up to equipment failure. Other than that, they did an excellent job.

Steve was able to remove our dishwasher and replace with the new one all in the same time. He was speedy, tested his work, gave us good advice on other products and whether they would work in our space, and assisted us with the best tools to make the dishwasher work in our space. Great job!

The installer sent by Best Buy was truly an expert; he removed our old dishwasher (and took it away for us). He installed our new dishwasher with a new water hookup (braided SS) line. After ensuring that everything was lined up perfectly, he then took the time to explain the finer points of using this new appliance. I would strongly recommend anyone buying a dishwasher from Best Buy to use their service to install it - the experience was truly hassle-free.

Good job at installation and mine was tricky as we need extra everything due to placement of our dishwasher. They made sure it ran and didn't leak before they left. Only complaint was that they forgot to remove some packing on the spray arm which was a pain to get off after it was wet.

Gabriel and his partner Angel arrived on time and did an outstanding job of installing. Very professional in their demeanor, performance, and knowledge. I would rate them greater than the 5 stars available.

New dishwasher install went very well. Installers did a great job.

The installation or our dishwasher was not simple. The original dishwasher was slightly smaller than the one we purchased. As a result modifications had to be made to the cabinet. The home owner (I) made the the changes to the cabinet. The installer and Josh another installer worked professionally to install the appliance. They did not rush. The did the job well. I am pleased with the work they did on the installation. They thought of everything.

The install was done quickly and properly. Would use again.

Massachusetts requires the dishwasher to be plugged into a GFI outlet. No more hard wired installation. That adds $400. To the installation price.

Very professional and polite. Cleaning up as they went along. Took extra care to get the old dishwasher out within breaking the floor which I had been warned about. Explained use and features. Answered all my questions. I would hire this crew for any job. Arrived on time; called before they came.

If you want a conscientious installer, Shawn's your man. He knew the product and the installation procedure perfectly. Shawn removed our old unit and installed our new unit in record time. As the dishwasher in the family, I particularly "appreciated" his quick service. We were fortunate that our local BEST BUY store has our desired unit in stock so I only had "dishpan hands" for three days!

We recently bought a new Bosch 500 series dishwasher to replace an older, but great machine and had it installed by the (for lack of a polite word) "guys" from Geek squad.. The installed it crooked, broke our faucet and a line to our disposal, then left, telling us..."you'll need to call a plumber". What a monkey show! We had to contact,(AT OUR EXPENSE, to be re-embursed later, someone to fix the installation!!! The 2nd GeekSquad installer came out to mount the new dishwasher in line with the cabinet since it was installed 3/4" crooked by the first crew. After about 4-5 days, we finally had our sink and disposal and new dishwasher fixed, installed, repaired.. We'd certainly recommend you NOT use Best Buy to install a new purchase, or at the least be sure the installer isn't "retiring next week" and not caring how the work was performed. Still waiting for our repair cost to be refunded at this time. A few days after this chaos, we had a different installer come out to remount the dishwasher.. the way it should have been, although our sink and disposal had not been repaired, and due to that, we couldn't use the dishwasher yet... Finally it's all been installed/repaired.. We love the Bosch dishwasher, it's almost completely silent, even right beside it when running and we're ready to be happy when our costs have been restored to us for the original botched attempt

I wanted to love this machine even though I read less than stellar reviews. The system takes forever so don't expect to run that load to use for company dinner a half hour before you need to set the table. Actually, I can live wirh that but loading it, particularly the bottom is awful. I wonder if anyone in R and D ever bothered to try actually using it. Everything falls over..all the prongs are short and straight. Worst design ever. However, it is black stainless and was the model that matched the new stove, micro, and fridge. I gave up practicality for beauty. The dishes do come out clean..waters spotting is another issue even with the rinse aid recommended, especially plastics. The slow dry time is probably the culprit there. All in all, think what you are willing to give up if you are in love with the black stainless steel.

Dishwasher installed expertly. Needed to install an electrical box which was done quickly and easily.

they did a great job in and out in no time hooked up my appliance and took away the old awesome job

The appliance installers started to leave and there was a leak still under cabinet, then as he thought he was done there was another leak. I hired my plumber to check out the install the next day, and he adjusted the drain line so water wouldn't pool. The dishwasher doesn't seem to drain all the way, am going to give it a try this next week, now that the holidays are over.