Customer Ratings & Reviews

...allow the pros to install your new appliances. Everything is done right and quick!

Professional delivery, fast install, and mindful to keep house clean and respectful of PPE. The day before received a call and text reminders. Got day of call by installers and appointment time was 30 minutes ahead of schedule. Very impressed with the plumbing expertise (older house) to accommodate new dishwasher. Removal of old dish washer was an added bonus.

Nathan did a great job. Set up this dishwasher perfectly.

As an ex-employee of the Best Buy team, I can honestly say that the quality of service is still top-notch. The technicians arrived at my home and were professional with the installation of our new dishwasher which works very well. Thanks, team for the good experience.

Installation went quickly and cleanly Answered my questions too

great dishwasher. works well and is very quiet. thanks

A to Z appliance installers were outstanding! Great work! Clean, efficient. Removed all old appliances and did a great job on the install. Phil pointed out a gas smell while installing, recommended I call Nicor out to check. Sure enough, leak coming from oven valve. Thanks Phil! If these are the regular installers, I would highly recommend purchasing your install. Phil and team did an outstanding job!

My dishwasher was installed quickly and professionally. Contractor was knowledgeable, and friendly.

Good Quality Near silent Cleans very well 3 rows are very useful

The two young men who came to install our Bosch 500 dishwasher were very nice men. They carried the new dishwasher in, carried the old dishwasher out, and did a good job of installing the new one. Couldn't have had a better couple of installers.

We had an appointment for the 1/11 morning slot (7am-11am), and really appreciated how we got a reminder the day before with a smaller time frame (9am-11am) of when to expect the installers. We also got a call when they were loading the dishwasher onto the truck from Best Buy and were about to be on their way, giving us a nice heads up. On the call, they also asked if we could clear underneath the sink, which wasn't mentioned in the "What You Need to Know" documentation in the Best Buy Appointment Manager, so that was good to know for a more streamlined install. Our installers were very polite, friendly, and efficient. (I am really bad with names--sorry!, but I think one of them might've been Roy? There were two of them; they arrived around 11:05am.) They laid down a long cloth path from the doorway to the kitchen, to make sure they didn't dirty the carpet, which was a thoughtful gesture. They also let us sweep out the what was under the old dishwasher after they had removed it (goodness knows when we'll be able to access that spot again!), and gave us tips and things to be aware of with the new dishwasher. They wouldn't let us lift a finger, even though we offered and wanted to be helpful. :) Would definitely recommend! They were in a white Enterprise van, and had on shirts with (presumably) their actual company name/info, but did not advertise or call attention to it. Best Buy, I hope you're treating them well!

Order Bosch dishwasher. First one did not work well and had a smell after operating. Best Buy replace with a new Dishwasher which appears to be working well. Customer service was great! Thank you.

Install was quick and painless. Would have been nice if they walked through the different cycles - but seems easy enough to figure out.

Heath installed my dishwasher. He is beyond competent, he does a fantastic job and I think is the best technician I've ever seen. Thanks to Nickki Jones, Morse Road and Heath - a difficult installation was made easy and the installation is perfect! See appliance adviser Nikki Jones at Morse Rd Best Buy in Columbus Ohio and get the BEST! Thanks to you both , Jim

Our installer was fantastic. We had ordered a dishwasher to replace the broken one in our house. He went the extra mile when things were a little snug and managed to get everything in nice and clean. Couldn’t be happier with the install.

The two men who arrived really know their business. They were effective and quick. Removed the old dishwasher, took it out to their truck, and set up for the new dishwasher. Made sure all the pipes were on correct. Put in the new powercord and brought in the new Bosch 300 dishwasher. Installation was done correctly and the new dishwasher does its job. Will use Best Buy installation again.

I have held my review until after having our new dishwasher serviced. Delivered on Nov 13, everything went smoothly, Svc Tech were great, no complaints at the time. After 4 to 5 loads I got an Error Code - "OC" - then had a warranty service visit from Unique Repair, Great Tech, very informative. Result of the visit was due to not receiving the correct info from the Best Buy Installers. The problem was a result of using to much soap. The Cascade Pellets should not be used on this New High Efficiency washer, generates too much soap suds which in turn triggers the "OC" Error. Using the Cascade Gel is the better product to use. Again it's no complaint about the product or service but a bit more product info upon installation may be a better procedure and less costly in the long run.

The installer was professional, punctual, and very clean throughout the process. He did an excellent job installing our new dishwasher and even went above and beyond by adding an outlet we didn’t realize was needed.

The installation was complicated by the fact that the earlier dishwasher had not been installed properly and also that the tubing connecting it to the water source leaked. The additional electrical work and the replacement of the leaking water line went flawlessly, and the machine was checked out and passed

Dishwasher works great. Looks nice, and isn't too loud. Installation team was timely and professional!