Customer Ratings & Reviews

The installer was great! He was professional and went above and beyond to ensure my satisfaction.

The installer was very professional and careful to not damage anything. Arrived as scheduled.

Mark was my installer and he did a great job, and was very professional going about his duty.

They made it to the later end of the time window. They did call to inform us of the approximate time.

Easy to set up and easy to deal with the technician

On time, fast, polite, workers. Answered all my questions and showed me how to used the controls.

Very professional and polite. Took a little longer than expected, but got the job done and looking good.

The installation worked well We loved our installer. He was very pleasant an knowledgeable.

The installer, Next Level Home Solutions, broke off my under counter soap dispenser and I have requested multiple times that he bring a replacement to no avail. As this is a disruption to my family, I had to order and pay for a replacement. Plus I have noticed that there is a problem with the flashing as it is showing part of it exposed, part is hidden. (See photo)

Friendly staff. On time, professional and clean. Highly recommend

It was so worth having our dishwasher installed by professionals. They were very quick and courteous.

Installation contractor was great. The 2 man crew was very courteous and cleaned up after themselves.

The installation went smoothly and quickly. The men did a great job.

Installation was surprisingly smooth. Professional and fast

Best Buy installer was cordial and professional. He took his time and seemed to know what he was doing.

Outstanding job for installation. The person who came to install the unit was very professional and courteous.

Installation techs did not install the brackets so the dishwasher kept tipping forward. The hookups were fine, but I was incredibly disappointed becauseI didn't notice the problem until I first used the dishwasher. When I opened the door, I first noticed the tipping. I called and scheduled another appointment with a tech who came out and didn't have the part. He said it would have been in the box with the dishwasher, but the original installation people took the box with them. I then had to schedule another appointment and that guy didn't have brackets either. Many phone calls (and lots of time on hold with incompetent call center people), getting transferred again and again and again, they tried to convince me I was crazy and didn't need the brackets. After some more persistence, I finally discovered the only way to get the brackets was to do a return/exchange on the entire dishwasher. What a total waste! Then it took over 2 months to finally get it because the dishwasher was backordered. Finally someone came to my home with the exchange and I told him I didn't want the new dishwasher and just needed the brackets. The entire thing took about 5 minutes to put the brackets on and now it's fine, but the entire experience was very frustrating and I felt like Best Buy just wanted me to give up and go away and accept a poorly installed dishwasher for which I paid top dollar to them to install. If you can find someone reliable to do the installation for you - or can do it yourself - do so. Do not use Best Buy's installation service.

Easy to help install dishwasher. Works good had all parts needed

My dishwasher was installed with a 100% satisfaction rating from Best Buy. No complaints at all.

Installation was very professional. Took time to explain how to use for best performance.