Customer Ratings & Reviews

The two guys who installed my dish washer did an awesome job. They were polite, efficient and competent.

This Dishwasher install was a bit more tricky than most, and we were replacing ALL of our appliances in a single day. Since time was an important factor, it was a lot easier to just let someone else do it!!!

Refrigerator and dishwasher were installed professionally. Very informative about the process also.

Excellent service. 100% satisfaction. The installer knows his job.

Very professional and took every social distancing precaution Thank you

On time, friendly but professional..no problems ! Highly recommend their installation department.

Team came in and handled the install with a breeze

a tight space and a big dishwasher--these guys were great

I don't think I will ever buy anything again from Best Buy that needs to be installed. They originally installed a broken, open box dishwasher that I didn't order. I only found out it was open box when it didn't work and the employee who installed it said, "What do you want? You bought open box!" He was then able to get it to work. I called Best Buy and told them. It worked for 2 days, and then stopped working. They then sent someone else out to my house to fix it while I waited for the dishwasher I ordered to come in. That person said there was no way to fix the dishwasher. Finally, the person was on his way to install my new dishwasher, and that person told me he only picked up and delivered. He couldn't uninstall the broken dishwasher and install the new one. All along the way, when I asked to speak to a supervisor, the Customer Service Representative told me no one was available, and a supervisor would contact me. Of course no one did. I went into the store at one point and talked to the Manager of Appliances, and he told me he couldn't do anything, because they use a 3rd party to install. I had to contact the CEO of Best Buy to get someone to do the right thing. Then they sent out someone with my new dishwasher who could install it and take the broken one away. What a nightmare!

Technicians were very professional and knowledgeable

They did a great job. Very professional and quick.

Dishwasher was not placed far enough back in the opening to replace the trim work, also the door Hass to be shoved closed.

The Geek Squad had the most talented guys come and install my appliances, I'd recommend them to others.

The installation was efficient and the installer was courteous.We are pleased with the product

Quick installation. Knowledgable and friendly installer.

They get here on time and get the job done very quickly.

Called to say he was on his way. Very polite, cleaned up and mad sure everything worked.

Very professional. The 2 reps did quality work in minimal tim

Our installer was very professional especially during these Covid times!

Best Buy always provides great installation. All types of products. Definitely recommend.