Customer Ratings & Reviews

Guys did a great job installing. Very professional . Had several recommendations for operating.

The person who installed my dishwasher was very knowledgeable.

Very nice install, answered questions and very informative. Cleaned up after install. Would use again

Very rare these days to find good customer service these guys were awesome and would use again.

I paid for geek squad and got a contractor instead who did not install the dishwasher properly. He re-used a line he shouldn’t have used and because of it we had a water leak. A leak we are still fighting with the claims dept and contractor to get them to properly assess all of the damage. It is now up to use to get an independent party to come and make the assessment and then forward the info to the claims dept. The contractor is basically absolving himself of all responsibility even though the supervisor said he should not have re-used the line they are not supposed to. Needless to say we still have water leaking into a bucket. All necessary repairs have not been made and the dishwasher is still not installed or useable. I will never use Best Buy again for installation because you pay for geek squad and you get some outside contractor who may or may not care about the job they do. This guy clearly did not. It actually doesn’t even deserve one star

Very fast and professional. Installers were very nice and answered all questions very well.

The team that installed the new dishwasher were the best. Installed quickly and with no problems

The installers seem to get it in with no problem, quick and easy

I purchased this dishwasher on December 19, 2021. When I purchased it I was told that the unit was in stock in store and it will be installed on January 24th 2020. My credit card was charged on the same day. I received a web delivery confirmation/preparation form that I duly filled and I received a phone call the previous day confirming that it will be installed the next day afternoon. Took the afternoon off to be there. Unit did not get installed and alter I get a call that it has to be rescheduled since the unit is backordered! A new installation date was set for March 7th. Again I get a call the previous day that the unit will be installed the next day. Same thing again, I take the time off from work and wait, again no show. This time, no call or email to let me know that it will not be delivered. When I call them I am told again the the unit is backordered. I asked to speak to a person higher up in the management, they tell me that I have to go the store. After persisting to speak to a person higher up, I was told that somebody will call me within 48 hours. It has been 72 hours since then and no call yet! It will be 3 months soon since Best Buy has charged my credit card for the dish washer. Will update the review with the final outcome.

Just what I needed. Was not with the dishwasher when delivered.

Very good. perfectly fit in. v very good quality also

Installers were courteous and efficient. Made sure I was comfortable with everything before they left.

Good communication on arrival time and efficient installation and good site cleanup

Installers were prompt knowledgeable with the product and the installation process went very well.

Installer were timely and professional and efficient.

They arrived on time, cleaned up after themselves and were very friendly.

It was a bargain to have this unit put into place by professionals. They did an exceptional job.

The men were very efficient and knowledgeable installers

Guy was very professional and timely. He walked us through all the features

Installer did a great job. He was on time and a quick install, explaining the appliance as well.