Customer Ratings & Reviews

This was a good crew very experienced. Good clean Job . Highly recommend these guys

Technicians were very professional and made sure everything was working properly before leaving.

The gentleman that installed the dishwasher was great, he was very informative on use

He was professional and clean when doing the installation. Knowledgeable and great customer service

Although my experience did not start off well it ended great. I love every item I purchased.

Scheduled. Rescheduled. Then I get a call that they have no openings for installation for over 4 months, which is as far ahead as they can see. Now I have a dishwasher sitting in my dining room taking up space with no hope of it ever being installed.

The installer did not properly install the dishwasher and I had to call Total Tech to request a completion of the work. Upon submitting this request I was told someone would be by "at the end of the day." The installer did not come by at the end of the day so I had to call back the next week (no one working on weekends). Was told again that the installer would call me shortly, which they did not and when I called Total tech again, I was told they were elevating the claim to Management and to expect a call in 48 hours when it was reviewed. No one from "Management" called me back., but they did schedule another appointment for me without asking if I was available, which caused me to cancel a trip my family had been planning for 6 months so I could be available for the installers. The new installers came and still could not get the dishwasher to run. I was told they would put in a "replacement call" and someone from Best Buy would call me by the end of that day. No one from Best Buy has called me back yet by the way to discuss the replacement, but I did have to pay a new installer to come out and properly install the dishwasher, so I have now paid twice for this installation.

The young men that installed my dishwasher were exceptional,professional,quick,clean,helpful.

There was a minor issue but it was quickly resolved. No issues now.

Installers were clean, polite and efficient. I would invite them to install any appliance agsin

The installation went great. They were fast and careful. The price seemed fair to me.

This is a perfect length wire and it sits flat so the dishwasher goes into the counter all the way.

On time and very professional. would recommend to anyone.

Great installation services. Very perfecto always and efficient

We were very pleased with the installer that Best Buy chose to install our new diahwasher!

Installation team came in and installed everything quickly. They were prepared and professional.

The two gentlemen who installed the machine were on time and completed the job with no mess.

The installation went great. Thev installer try it before giving it to me.

Very professional, the area was cleaned just as good as when they arrived.

Showed on time! Professional and courteous! Great experience!