Customer Ratings & Reviews

Quiet...Super clean dishes pots an pans.. what else is there to say.. Bought the Black stainless sleek lookin Samsung "Waterfall " model , Installation was held up because of remodel...but the great team at Best Buy worked with me an when I needed it installed they came the next day.. Geek s were friendly , show me step by step instruction how to use .I am very Happy with Best buy Team...an will continue to make my purchases at Best Buy because of Quality Customer Service !

Best dishwasher ever Amazing capacity Beautiful!

The time between my dishwasher being purchased and installed was 39 days! Apparently, no one has thought to ask during purchase if the dishwasher is right next to the sink. I purchased a stove at the same time, and it was installed very timely. The dishwasher was supposed to be installed then too, but when they took it off the truck they found it looked like it had been dropped from some height. Couldn't someone have noticed that before? So at the second attempt to install, after traipsing through my entire house (when I specifically asked them to come through the back door) with snow, salt and dirt on their boots and the dolly wheels, with one look at my kitchen the guy says he cant install it because I need an extension kit because the dishwasher isn't located right next to the sink! Again, couldn't the guys that brought the stove and the first dishwasher notice that?! The third attempt went great, and the guy that come alone gave me much more confidence in his competency that the other two duos that showed up. And for all of my hassle waiting and dealing with this (and waiting at home during the "window" of time three times), all Best Buy could do to compensate me was give me a $50 Best Buy gift card! Not sure I would use them again. I think it's better to pay more and go through a small local business that hires their own installers.

It works great and is much quieter than our old one.

The tech was great. It took until 3rd appointment to get someone there. The 1st 2 appointments were scheduled and then cancelled the night before, that was frustrating. Cancelled due to technical problems however I had contractors lined up to come in after this insulation and had to cancel twice. Just hope the glitch problems are over but would try an install again. Love my unit, so quiet.

I was extremely impressed with the installation service I received for my dishwasher from the Best Buy installation people. They were professional, installed the dishwasher perfectly, THE FIRST TIME. That is really an important part of installation. Have used Sears for the same before and have had to call them back. Never again! Best Buy is really getting better every day. It's worth paying for the installation to make sure your product is installed correctly, and quickly, the first time around.

Good fit and hookups went smooth. Blends in well!

Repairer was professional and on time. Took less than an hour and I got a new dishwasher. I love my new dishwasher. Better than the first one.

Guys were great. Super friendly and did a great job installing.

Super easy, the gentleman were amazing! So fast and thorough.

We bought this unit mostly because it was the only one available with the finish we were looking for. However, it has some nice features and it is really really quiet. HOWEVER, the one thing I don't like is the door opens automatically when the cycle ends. The manual says this is to help in the drying of the plates, but I don't think this is a good idea since we usually run the machine at night and not used to having the door open all night.

The gentleman were very quick and thorough of installing it. They called me a head of time to give me a better ETA which helped out a lot. Very courteous and outstanding gentleman.

Washer works great! Its super quiet. Saved money by installing it myself. Easy install

Perfect installation from quality workmen. Quick and efficient installation.

The dishwasher installer was very professional and did outstanding work. It didn't take him long at all to install the device.

Our dishwasher install went great! They well extremely quick and professional! Our dishwasher works great!

I subtracted one star only because there was a few days delay in getting my appliance installed. Once the installer was here, he did an exceptional job! He was very prompt, courteous, and left me feeling secure that my appliance was installed correctly! I would have appliances installed again by them.

Overall I was happy with the results of my installation. The local contractor who came over was both skilled and professional. He disconnected the old unit, set up the new one, and tested it before leaving. I had no post-installation issues. He showed up at the time promised by his dispatcher. My only quibble with the process was that there was apparently a disconnect somewhere between the Best Buy system, which promised me a particular time slot as well as date, and the local contractor who was adamant that they don't provide that level of scheduling in advance, and Best Buy should not have promised it. I gritted my teeth and took the time slot I was offered, even though it meant substantial inconvenience in terms of re-arranging the time I'd taken off from work at very short notice. If you use this service, don't believe the time slots on the order form. They are NOT reliable. Best Buy has also dropped follow-up on my complaint about this on the floor very thoroughly. Buyer beware. The price was good, so I'm still recommending the service, but only with warnings.

I looked a long time at dishwashers and their features before purchasing the Maytag dishwasher on 1/8/20. It could not be delivered and installed however before 2/1/20 so I have only had 3 weeks to use it. The installer, who has been to our house before, was as usual very friendly and efficient. So far every feature of the dishwasher works as I had hoped. Cosmetically it adds to the look of my kitchen.

Our installer called when he was on the way, was on time, and was friendly. He worked efficiently and did a great job. He took away our old dishwasher and left an information pamphlet. We are very satisfied with his work!