Customer Ratings & Reviews

Best Buy installed the dishwasher. Great friendly and efficient service.

the cost was a bit high for the install of the dishwasher , however, the first one sent did not connect a hose which I found strange, therefore another installer was sent to complete the task.

Installers were prompt and very friendly, they even moved our old into the garage

The instillation team arrived on time and were very nice.

Courteous and professional - installation accomplished without complication

Both installations were very well done and the Techs were very professional.

When finally got an installation appointment, the installers were just fine. It took six weeks to get it installed. At least 8 times was told I had an appointment for installation. I received an email confirmation, and then would get text messages telling me the appointment needed to be scheduled. The central national line is not helpful. I had to go into a store to resolve the problem and was told that one system does not talk to the other. Finally, after installation, the dishwasher did not work. I called a plumber to check the water lines and the problem was clearly the dishwasher. I called the 1800 Best Buy and was told I had an appointment for repair. I was told repeatedly it was a different system than installation and that I would get a text message confirming. The appointment does not show in my account and no confirmation has been received and now BestBuy's website indicates it is too late to return it because weeks were wasted trying to get it installed. I can't get it fixed, and can't return it apparently.

Horrible... I received a confirming email from Best Buy that my installation would be on 6/23 in the morning. I took the day off of work. When it was getting late and no one there, I called and found out that they were not coming! No good explanation other than their installers quit? Rescheduled to a Saturday 7/1/17. I received a phone call from someone the day before saying yes installation next day. Again no show. Spent over an hour on the phone with the third party install company saying my install was "forced" on the schedule and they wouldn't be showing. Now two days of my time gone. Called Best Buy and they (several days later) eventually sent out one of their Geek Squad guys who had it installed in no time. I am still waiting on a "trim kit" for my microwave that was ordered and delayed. This is not being installed by them, but once again I am getting emails confirming my install date. I called the store and the product hasn't even been received as yet. So how can they give me an install date? Do they expect me to miss another day of work? I don't think so. Best Buy wasn't bad, so pick up and install yourself. Just don't trust the "emails" from these so called installers. I don't think I would purchase any item that was to be "installed" again.

This service guy was great. Kept everything neat and clean. was on time too.

Geek squad very friendly and professional. They arrived during the timeframe.

Dishwasher installation done quickly timely and with two knowledgeable techs

In time; knowledgeable; cleaned up after. Could not have asked for better.

My installer was great and very professional! Hauled away old dishwasher

The perfect delivery !!!on time called before! Fast clean and perfect delivery!!!

The installer was on time and efficient. Picked up after himself.

service men were on time. they had their 0wn tools and worked fast

The installers spent a lot of time making sure the installation was correct.

Our service tech would not install our dishwasher unless we paid him $400 to bring the plumbing up to code. Wife and I spent four hours hooking it up the same way the old one was installed.

Joel was prompt, clean and quick. We were pleased.

Expert installation by careful and thoughtful tech was a great experience!