Customer Ratings & Reviews

Your customer service is awful. The dishwasher is wonderful. Installation was a 10. But the struggle to obtain the dishwasher was completely unacceptable!

The installers that came were called Those Guyz. they were amazing. They were on time and friendly. When my dishwasher caught on fire after 10 minutes, they were the only ones I could get in touch with. (best Buy has about a 1 hour phone process to talk to a human.) The installers answered my call, they got in touch with Best Buy and made them call me since it was a bad product. They called to check up on me. They installed the replacement dishwasher and stayed to run it to make sure there wasn't a fire on this one too. They care more about Best Buys customers than Best Buy does

Professional delivery, fast install, and mindful to keep house clean and respectful of PPE. The day before received a call and text reminders. Got day of call by installers and appointment time was 30 minutes ahead of schedule. Very impressed with the plumbing expertise (older house) to accommodate new dishwasher. Removal of old dish washer was an added bonus.

Kurt came out originally on 12/16 and noticed that our dishwasher was damaged. He gave us the info that we needed to have it reordered and he took the damaged unit back. Then on 12/31 Kurt returned with am undamaged unit. He installed it in under 30 mins and then gave my husband a tutorial on how to operate the unit. Kurt did a great job and would request him again for any installation of oven, OTR microwave or dishwasher, as he showed us how to use them all. Great job Kurt.

They came in, they installed and set up the dishwasher very quickly. It was fast and professional. They answered any questions we had. We are very happy woth the install.

I am very pleased with my GEProfile Dishwasher. My dishwasher is quite, easy to maneuver between settings, and most important was installed with the greatest care.

Good Quality Near silent Cleans very well 3 rows are very useful

The 2 guys who came and did my installment on my appliances were beyond awesome! They were the best, did great work…. Made sure everything was perfectly well done! Talking about neatness, the were some neat working men! Cleaned up they mess afterwards. They were very careful with the installation making sure not to scratch and dent anything.

Beware that Best Buy doesn't warn you about additional third party installation costs on top of their company installation charges to meet State codes and the third party requires the money at time of delivery. Installation can be very expensive which cannot be added to your Best Buy card.

The installation crew was professional, courteous, efficient and knowledgeable. We are pleased with their work and would use them in the future. The only negative was the lack of a phone call prior to their arrival. The reason for the lack of a call was a failure of their tablet to connect to our phone service provider. Chalk it up to equipment failure. Other than that, they did an excellent job.

Best buy contractor installed my dishwasher realtively easy and on time. No modifications were needed. They were courteous, knowledgeable and professional.

If you want a conscientious installer, Shawn's your man. He knew the product and the installation procedure perfectly. Shawn removed our old unit and installed our new unit in record time. As the dishwasher in the family, I particularly "appreciated" his quick service. We were fortunate that our local BEST BUY store has our desired unit in stock so I only had "dishpan hands" for three days!

Installation was done by a third party. They ran into a snag with fitting the dishwasher into our space. We ended up having a friend finish the job. The work completed by the installer was done sell.

It’s a basic dishwasher that doesn’t dry the dishes that well. It does the job and quietly. It took Best Buy two times to get it installed correctly.

My Maytag stainless steel dishwasher is loaded with features found on more expensive models. I especially like the easy to use electronic controls, the 24-hour delay-start, hard-food disposer, and quite operation. All this with a 10-year limited warranty and an estimated energy cost better than most. I bought the dishwasher during the Maytag May sales promotion. In addition to the great price, Best Buy topped the competition by offering free delivery and professional installation.

I have been very pleased with this Kitchen Aide dishwasher. It is amazingly quiet and washes very well. I was also very impressed with the two gentlemen that came to install it. They were courteous, kind and did the job very quickly. They showed me a few little tricks to using it and made sure everything was correct before leaving. The whole process from Cole, the salesman in the store who sold it to me to the delivery team was excellent.

Heath installed my dishwasher. He is beyond competent, he does a fantastic job and I think is the best technician I've ever seen. Thanks to Nickki Jones, Morse Road and Heath - a difficult installation was made easy and the installation is perfect! See appliance adviser Nikki Jones at Morse Rd Best Buy in Columbus Ohio and get the BEST! Thanks to you both , Jim

the man was very polite knew what he was doing everything was run neatly looked good worked perfectly cleaned up looked like no one was there that man was great!!!

Guys were great/knowledgeable Unfortunately Best Buy couldn’t complete installation when purchased and now charged me again to find original delivery had linked the water line

good delivery to home, pleasant installers, there was some confusion as to how to install unit, had to remove some base woodwork before installer could perform installation Also, installers boss has some requirement to have GFI which is NOT code required.