Customer Ratings & Reviews

Installation dishwasher. Fir s t, no call the night before just bb email confirming 8am to 8pm delivery. No call before coming day of just a knock on the door at 2pm. Product installed. 10 min. aft e r installers left, discovered water flood under sink and on kitchen floor. Coulnt tell where leak from so put pan underto catch water. Continued slow leak eventhough hadnt used dishwasher yet.Ther e was no water leak before install. Called the 800 number for install was transferred to another dept.and putoff and on hold for nearly 1 1/2 hours. Finally woman said the installers wouldcall shortly to make appt. To inspect the install.I received no call that e vening or the next morning. Then I called the MN 800. number and after some holdin g was told that I would be contacted by phone to arrange appointment. All these places verified my number. By afternoon no one had called me and I found that just washing my hands in the sink caused water t o c ome gushing out from behind the drain pipe where the diswasher drainhoese is located. Since I purchased a service contract I then called the geek number to have them repair it. After the woman checked, she said the geek service wouldn't come because it was the installers (the people who never called back ever) problem and thatI might get a call (hah) Saturday (this is now Thursday) and they might come on Monday! Meanwhile I cant use the dishwasher or even my. sink because of aproblem they caused that did not previously exist. I said that for that reason I should get priority repair and not have to wait for the elusive installers. But that is how it is and you nev e r reach any person with authority other than a scheduling secretary.go-between.

Crew did a great job. Arrived on time and cleaned up after them. Very pleased.

The installer showed up on time, and quickly got the dishwasher into position. He apparently "didn't notice" the giant ding on the front of the dishwasher that must have happened during the transport phase. I had to point it out to him. I honestly would have installed the dishwasher myself, seeing as it's pretty basic and i'm not slow. Unfortunately you are required to buy the best buy installation for the warranty to be in effect.

the installers did not understand where the drain went because I do not have a garbage disposal (septic system). Looked for any excuse not to install. Left new machine in my living room, old machine pulled out from counter (even though I paid for disposal) and kept wanting to go in the basement to inspect my plumbing. The drain tee'd into the sink drain like it is supposed to. I had to install the unit myself with bad knees. What if I didn't know how to install? Best Buy left me high and dry.

Very professional and fast as well. Not a trace that he was ever there.

Outstanding job! He did a great job. Arrived on time and didn't take long

Very good and matches our other appliances; great price and value

Awesome job very pleased quick and easy very happy

The geek squad member wo did my dishwasher installation was excellant

Installation went great everything works ! They told us how to operate correctly

Fast and effective service. Did all that was required of them.

well worth the money. Showed up on time. Ho hassle with the installation

Very professional. On time. Knowleagable, Friendly. Recommend.

The guys who installed were not Best Buy employees, but were absolutely awesome!

The Geek squad was awesome and knowledgeable. Highly recommend

Very nice, quick and good worker! Very helpful in explaining dishwasher!

My Geek Squad installer Sal was amazing, so helpful, fast, and professional.

Professional, kind installer. No issues. Super happy.

So far all of my installs have gone well. The guys are super friendly and clean.

The guys did a great job installing the dishwasher.