Customer Ratings & Reviews

Best Buy isn’t quite ready to provide full pkgs solutions when you purchase appliances online. I had to make many calls back to Best Buy. I had to go back into the store because the .com couldn’t fix the problem. I purchased the delivery, install and haul away package for a dishwasher. They wanted to take 3 days to accomplish the delivery, install and haul away. Who does this? This review is not against the service employees. They have no control over the process. The product is what I expected.

Good job at installation and mine was tricky as we need extra everything due to placement of our dishwasher. They made sure it ran and didn't leak before they left. Only complaint was that they forgot to remove some packing on the spray arm which was a pain to get off after it was wet.

The installer sent by Best Buy was truly an expert; he removed our old dishwasher (and took it away for us). He installed our new dishwasher with a new water hookup (braided SS) line. After ensuring that everything was lined up perfectly, he then took the time to explain the finer points of using this new appliance. I would strongly recommend anyone buying a dishwasher from Best Buy to use their service to install it - the experience was truly hassle-free.

The installation or our dishwasher was not simple. The original dishwasher was slightly smaller than the one we purchased. As a result modifications had to be made to the cabinet. The home owner (I) made the the changes to the cabinet. The installer and Josh another installer worked professionally to install the appliance. They did not rush. The did the job well. I am pleased with the work they did on the installation. They thought of everything.

These two guys were on top of the job. They worked as a team. Very nice to talk to and explained what they were doing. Very professional and paid close attention to the surroundings as not to damage anything. Great guys.

The two men who arrived really know their business. They were effective and quick. Removed the old dishwasher, took it out to their truck, and set up for the new dishwasher. Made sure all the pipes were on correct. Put in the new powercord and brought in the new Bosch 300 dishwasher. Installation was done correctly and the new dishwasher does its job. Will use Best Buy installation again.

This is more expensive than I wanted to spend initially but it is worth the extra Cost. I love this dishwasher. I love the 3rd rack and that the 2nd rack has foldable prongs. Super quiet and leaves my dishes super clean. Install was wonderful. Team came in and out in new and hauled away old in about 30 min.

Very efficient, timely, and clean installation. excellent job!

they did a great job in and out in no time hooked up my appliance and took away the old awesome job

The dish washer installer, Anthony was excellent as he needed to do some rearranging of the wires to accommodate outlet location. He was extremely knowledgeable and personable. He provided for a great install experience. Thank you, Andrew Olem

What a great dishwasher. It is being used daily in our office and is easy to use, quiet and does the job. Thank you.

The installers were on time and had it installed in a short time. They made sure everything was working correctly before they left!

The crew that came out was very respectful of my wood floors. The installation was quick and efficient. I would recommend them installing my kitchen appliances.

The guys were amazing. Quick and professional. Made sure we knew how to run it.

The dishwasher looks great and level and no leaks and works like a beauty

My dishwasher was installed quickly and professionally. Contractor was knowledgeable, and friendly.

The technician arrived on time. Was careful to remove his wet shoes. Quickly removed the previous dishwasher. Unpacked the new dishwasher and installed the new one very professionally. This is what he does: "installation".....not repairs. That's why he can do it so efficiently. I was impressed and feel that his company/employer was doing the right thing.

The installers arrived on time, did the job quickly and provided excellent service with a challenging location. Highly recommend.

Clean and quick and friendly service from the install people.

Best Buy technician came on time. Took out our old dishwasher to haul it away. Seemed to install new kitchen aid easily and quickly. Did not leave a mess. We bought the best buy plan where you dont pay for installations or hauling old equipment away for a year