Customer Ratings & Reviews

The installers arrived on time, did the job quickly and provided excellent service with a challenging location. Highly recommend.

I wanted to love this machine even though I read less than stellar reviews. The system takes forever so don't expect to run that load to use for company dinner a half hour before you need to set the table. Actually, I can live wirh that but loading it, particularly the bottom is awful. I wonder if anyone in R and D ever bothered to try actually using it. Everything falls over..all the prongs are short and straight. Worst design ever. However, it is black stainless and was the model that matched the new stove, micro, and fridge. I gave up practicality for beauty. The dishes do come out clean..waters spotting is another issue even with the rinse aid recommended, especially plastics. The slow dry time is probably the culprit there. All in all, think what you are willing to give up if you are in love with the black stainless steel.

We recently bought a new Bosch 500 series dishwasher to replace an older, but great machine and had it installed by the (for lack of a polite word) "guys" from Geek squad.. The installed it crooked, broke our faucet and a line to our disposal, then left, telling us..."you'll need to call a plumber". What a monkey show! We had to contact,(AT OUR EXPENSE, to be re-embursed later, someone to fix the installation!!! The 2nd GeekSquad installer came out to mount the new dishwasher in line with the cabinet since it was installed 3/4" crooked by the first crew. After about 4-5 days, we finally had our sink and disposal and new dishwasher fixed, installed, repaired.. We'd certainly recommend you NOT use Best Buy to install a new purchase, or at the least be sure the installer isn't "retiring next week" and not caring how the work was performed. Still waiting for our repair cost to be refunded at this time. A few days after this chaos, we had a different installer come out to remount the dishwasher.. the way it should have been, although our sink and disposal had not been repaired, and due to that, we couldn't use the dishwasher yet... Finally it's all been installed/repaired.. We love the Bosch dishwasher, it's almost completely silent, even right beside it when running and we're ready to be happy when our costs have been restored to us for the original botched attempt

The installation team that Best Buy uses were extremely good. They kept me apprised of the time window, called just prior to arrival and completed all phases of installation and removal of my old dishwasher efficiently and professionally. I could not find any alternative to the Best Buy purchase and installation option anywhere and am very happy that I chose to try it.

Installer came only to validate the installment of the dishwasher which was done by another person. Also Best Buy installer validated the install kit I purchased from Best Buy was never used, however, I have not received a refund for the install kit I purchased at the time I purchased the dishwasher. I am still waiting, Best Buy Case #331877302

Installer had my old dishwasher out and the new one installed in no time

The two men that delivered and installed the dishwasher did a very good job. They did not make a mess and they explained the new dishwasher completely. They also hauled the old one away. Great job.

Gus did an outstanding job. I am completely satisfied. He's courteous, helpful, efficient, professional does his work in a timely manner. He also has given me suggestions on how to make my appliance work well and last longer. I am so pleased with this gentleman and his assistant that I requested him to return and install my microwave.

Installers contacted me to schedule installation and arrived exactly on schedule. Experienced installation team carefully removed the old appliance and installed the new dishwasher. Installer started the diswasher to verify it was working well, then cleaned up everything before leaving.

This product was originally purchsed without TotalTech. After buying additional appliances, we purchased the total tech and the store refunded the delivery and instillation, even though it had alredy been installed.

Installer was quick, clean and personable. Dish washer was installed so that it looked part of the orginal kitchen renovation.

Installation was professional and quick! Efficiently done and made seemless!

The installers were right on time and took great care to connect and position the dishwasher properly. They removed our old dishwasher smoothly and ensured our new one was in working order and that we knew how to use its full range of features before leaving. They did an excellent job!

Love the dishwasher!!! Does an excellent job! Very quiet!

The team that arrived to install was good. But the people who were co-ordinating the appointment were really bad. I was scheduled for delivery on 4/16, they called on 4/13 and asked if i was open to an install on 4/14. I said i was. They then called on 4/14 and said rhat they could no longer deliver and also that I had lost my original 4/16 slot. I was rescheduled for 4/19. Given that i had ordered the machine nearly a month earlier, this bungling of delivery was very annoying. Also, felt like my complaints were falling on deaf ears.

The install was great installed. The person was very professional.

Dishwasher works great. Looks nice, and isn't too loud. Installation team was timely and professional!

The team was great !delivery went smooth, and they hauled away the old dishwasher and tested the new one before they left to be sure everything is working properly . I was very pleased with the service I received

I had the pleasure of having Kyle install my new dishwasher. He is very knowledgeable about appliances. He patiently answered all my questions and the installation was carefully completed. Kyle is a most professional individual. Thank you, dee moore

They were quick and efficient with installation. No complaints here.