Customer Ratings & Reviews

The installers were great! Polite and courteous, fast and efficient, and cleaned up after themselves! The only problem was that the dishwasher was top mounting, meant to be attached to the bottom of the countertop, however, I have a granite countertop with no sub top, therefore it had to be side mounted. I was well aware of this situation and specifically asked for a side mounting dishwasher at the time of purchase. The first installers did not have the side mounting brackets with them, however the deputy field marshal Stephen came out first thing the next morning and used an adhesive to mount the brackets. A few days later the adhesive detached. I called Stephen, he was unable to come back out but he sent double agent Luke the next day to install the proper side mounting brackets. Stephen was very responsive with following up, making sure that I was taken care of. I really appreciate that kind of care and service. Great job and great team effort!

Installers were on time, called ahead, very polite and did the installation very quickly and correctly.

Installers in our area Palm Desert were friendly and on-time. They did a great job on the installation with no issues. 60 days later no issues.

They had a hard time, but they got the job done. Well done

The 2 guys were excellent...did a great job on installation

VERY HAPPY WITH THE DISHWASHER NOT WITH THE DELIVERY DATE.

The team came in and did a great job. They were informative, efficient, and got our dishwasher replaced in the scheduled time.

I had this dishwasher installed about a month ago. Although I had read the reviews on this dishwasher, I was still skeptical about how well it would dry the dishes without a heating element. I did follow the directions and change the settings to the highest usage of rinse agent. My dishes come out clean, dry, and it runs so quiet! I have an open concept home and this dishwasher is perfect because it's so quiet. And I love the 3rd rack for silverware and other utensils.

They kept in touch and did a great, quick install. There was a disconnect between the installers and BB: They were given the wrong time by BB I saw the mistake on their device. But I had several emails and calls that stated the correct time. This was not the crew's fault but a clerical error.

The installation of my Kitchenaid Dishwasher was originally installed by Elliotts incorrectly so my door was catching the bottom plate and wasn’t opening all the way. I requested the company come back and they reinstalled and it works perfectly. I will say that trying to schedule with Best Buy through the Geek Squad was a nightmare and I would think twice about ever buying coverage through Geek Squad. Guy was hateful, scheduled an appointment at the wrong address and sent me a bill for $109 and never suggested I should talk to another dept since my original installation was four days before. Ultimately, the Customer Service of Best Buy helped me. Boo to you Geek Squad!!! My ratings are for the Elliotts Installation company not Geek Squad.

This is an AMAZING dishwasher and dishes are spotless

Installation crew was excellent. Was ver efficient, clean and had the dishwasher installed in no time. Good job crews

Very knowledgeable. Tested it before he left. All works great!

The delivery crew did a good job of installing the dishwasher, including some re-routing of existing water supply and drain lines to aid in positioning and connecting the dishwasher for use. The installation work was also completed in a timely manner.

Perfect installation. They arrived on time and completed the installation quickly then tested everything. Would definitely use them again.

The installation guys were so nice and very knowledgeable. They went above and beyond to remove an existing dishwasher that was installed incorrectly.

Matt and Ethan did a good job installing the dishwasher and removing the packaging. They tested it with a short rinse cycle and provided all documentation. However, a hose and a junction box were relocated behind an adjacent trash bin drawer. From what I can tell, one of these items is preventing closing the adjacent sliding trash bin drawer completely so it sticks out. When you close the bin drawer it makes a soft bump, not a hard bump. It closed before the dishwasher was installed. We should have examined all interfaces and moving items prior to closing out the job.

we waited a long time from the time we purchased the unit. The person who installed had to do extra things as the last dishwasher was over 20+ years and we needed some extra plumbing. We worked together to get it installed after he did the necessary additional work.

A really great experience. He was on time, very friendly and very prepared - quickly solved some on-site problems that hadn't been anticipated (by me). He was clearly very familiar with my new dishwasher model and took the time to really explain how it worked so I could get up and running right away.

The workers had a bit of trouble installing the dishwasher but got it in well enough and it looks great. It took a little longer than I think they anticipated but they were knowledgeable and efficient.