Customer Ratings & Reviews

Great service even though the original order was incorrect.

Works great cleans well the only thing I didn’t understand when it says it ok to use the pods. They told me to only use powder

I have not run the dishwasher myself yet, however I literally did not know it was running during the installer's initial test run until he told me. I also purchased this dishwasher because of the adjustable rack features it provided and the under-the-counter flush mount and operating buttons.

The installers had me worried at first in that maybe I bought one that wouldn't fit. It did, they were good at getting the old one out, putting in the new lines and getting the new one running very quickly. It is a little off center (like maybe a 1/4" , yes very picky ) but level and quiet.

After having our GE dishwasher fail and require replacement (had a plastic tub that eventually warped and leaked), we priced BOSCH replacements, and found the lowest prices at BestBuy, and the ability to have it installed within a week of purchase! Other retailers would have required a month or more wait before installation could be scheduled! Installation was scheduled for a window between noon and 3:00PM, and we were pleasantly surprised to receive a phone call 20 minutes before noon from the installation team to say they were on the way and would be here momentarily! Both of the installers were EXTREMELY professional and courteous through the entire process. As one un-installed our old GE model, the other was outside at the truck unpacking the new BOSCH and prepping it for installation. They were careful to ensure the drain line was correctly elevated and ensured that everything worked correctly before they departed. The floor under the dishwasher - a spot that you can never get to- was cleaned and swept. Absolutely fantastic delivery job! And remember to TIP your delivery/install guys if they do a great job!

This Bosch dishwasher does a great cleaning job and so quiet, it's hard to tell it's working. It looks good too!

These guys were careful and thorough as it works well now. They cleaned up after themselves and it was a rainy day. I'm thankful they knew what they were doing.

Johnny & crew came today replaced defective samsung dishwasher with one that works. It was installed & tested. He promised to deliver it Sat 10. We were very upset with first washer. He went above duty to get us a working machine. thanks so much!!

The installation crew was great! They were cautious of my newly installed flooring, installed the dishwasher quickly and perfectly. They even took the time to show me how to use it.

I suppose he did a good job the dishwasher is working nicely. But when wheeling out the old dishwasher it fell off the cart in the hallway and had a little mess to clean. I had to take the new dishwasher out again because one side was in correctly and the other sticking out. When he started the washing test he forgot to take the cardboard, tape and instructions out of the dishwasher, I wondered why I couldn't open the top shelf,,,tape. But its a nice looking dishwasher and am happy thus far.

Really love the Samsung dishwasher we purchased. It runs great! You can't even tell it's running when it's on.

Installation was a breeze. Best Buy services came out on time and completed the job quickly. They had completed about 6 jobs before even getting to me and they were professional and energetic.

The dishwasher installation was quick. I was pleased with the workmanship. The old dishwasher was hauled away. The new installation was done in about 20 minutes. The workers were polite and respectful.

Excellent install. Working well and fits into existing space without any issues. Friendly service.

Outstanding service once we got the install scheduled. The crew consisted of a father and son -- they were knowledge le, efficient, fast. But getting scheduled was a problem. The dishwasher was delivered and sat in our kitchen for a week before the install could be arranged. Delivery and install should take place same day!

The installation team was prompt, courteous and very helpful. They were quick and they cleaned up after the install. They did a great job and would recommend installation services to others.

The installers that Best Buy used were highly competent, careful in their work, checked for correct operation of the dishwasher, and left the kitchen area clean after installation. We appreciated the excellent service.

Tech arrived right on time after giving me a decent advanced notice. The installation only took around 20-25 minutes. He showed me how it operated and answered our questions before he left. I don’t know why the few installation comments I found on Best Buy’s website were negative. I found absolute nothing to complain about. I would recommend our installer to anyone who asks.

Technician was knowledgeable, professional and efficient. To my surprise he was very methodical when it came to set up install and cleanup.

Samsung dishwasher is super quiet, sometimes can't tell if it's running. Easy to use and efficient.