Customer Ratings & Reviews

The installer did an excellent job. He was polite and went out of his way to not leave a mess. I am very pleased with the service.

The installation team was great. They worked well, one on the dishwasher and the other with the connections under the sink. It was quickly done and works great.

Installer took his time to ensure my dishwasher was level. Clean and worked!

Best Buy subcontracts the install service, and We had great service from a team from ‘Best Yet Installations’. I must preface this by noting the delivery, haul away old dishwasher & install new - was delayed substantially beyond the originally planned time frame, but I believe that was confusion re what I was told by scheduling, and what was actually scheduled. I was informed early of the discrepancy, kept informed and just happened to have a rare day I could be that flexible. The actual service was great. After pulling the old machine, the installers accommodated time I wanted to clean in that area before installing new machine. They were polite and tolerated my repairing an opening in the subfloor (10+ min) as well. My Bosch dishwasher was a tight fit at the end of a long day, I’m sure - but they persevered and made it happen. The two men doing the service were polite, professional, efficient, answered questions and cleaned up everything before leaving. They were careful with the appliance, and took time to walk me through how to use it, noting all manuals, complimentary products, etc. I’d definitely book them again.

Great crew from Best Buy came out and did a wonderful job installing our new dishwasher. The installation was a little difficult due to hard to reach plugs, but the install crew took care of it and it’s now been working great for a month.

Very quiet and fits lots of dishes, utensils, flatware.

Dishwasher works very well and installer was prifessional

The installation went quickly with no problems. The installer was obviously very experienced. He was on time, neat, friendly and provided information on the installation and the washer. Whatever you folks do there in HQ, you better keep this guy on the staff. He is a genuine asset to the Best Buy team.

The install was great installed. The person was very professional.

The installation process was perfect! The installer was knowledgeable, personable, and very thorough! He walked through all the options, provided tips and tricks, as well as things to look for to ensure the appliance is operating correctly. Great job, Kevin, and we appreciated your services!!!!

I up graded to this one and glad I did , it has lots of space and very quite running

The installation crew from Best Buy to install our new dishwasher were excellent. They were very efficient and courteous. The new dishwasher looks great and works great!

works well.but does not set into the space as my original dishwasher making it difficult to open cabinet door completely

The space is relatively flexible (would have been nice to have adjustable shelves, but this model doesn't offer them). The machine is very quiet - it is so nice to be able to run it and still listen to the radio in the same room! So far, it seems to clean things really well. We haven't put anything too caked with food in it yet, but the basic dinner dishes and utensils are coming out sparkling.

It was an OK experience. The installer was nice and the dishwasher works, but they didn't give the best explanation how the controls operate and one function I was shown was actually incorrect and I had to figure it out after he left.

The installation guys were so nice and very knowledgeable. They went above and beyond to remove an existing dishwasher that was installed incorrectly.

Installer came only to validate the installment of the dishwasher which was done by another person. Also Best Buy installer validated the install kit I purchased from Best Buy was never used, however, I have not received a refund for the install kit I purchased at the time I purchased the dishwasher. I am still waiting, Best Buy Case #331877302

The installers were fast, friendly and efficient. I was hesitant to have store installers perform work in my house. They did the work better than I could and gave great instructions on how o operate the dishwasher. They also noticed a flaw in my sink plumbing and gave me instructions on how to rectify the problem.

I feel the installation process went very wrong. I had an initial installation date for my dishwasher, but there was an issue with the hot water hook-up. This was clearly not the fault of the technician. He was very helpful, and set up another install appt. for a few days later, so that we had time to get the hook-up fixed. The problem came when another Best Buy team came to haul away the old dishwasher which hadn't been taken out yet. Somehow, the installation for that date got cancelled, and even after I confirmed with someone on the Geek Squad line that a technician would still be out to install, no one showed up. It wasn't until later that day when I called the help line that I was told the install had been cancelled and I would have to wait another 7 days before someone could come to install. I find this pretty unacceptable when it was the company's system that caused the cancellation of an existing appointment. In addition, the text and email update system needs to be refined, as I received multiple texts and emails which provided the exact same information. I do want to make sure to say though, that the technician who came out was extremely nice and helpful and I appreciated that he gave me his business card so that I could call him directly

These guys were careful and thorough as it works well now. They cleaned up after themselves and it was a rainy day. I'm thankful they knew what they were doing.