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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,509 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful staff ,kind services. I bought too many stuff in this store!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use it once but they were able to resolve the issue with my refrigerator quickly and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the tech support service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased total tech service and it covers my both my laptop and my desktop computer. I'm happy with the tech support I received for my laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech! Don’t wait! Get it today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why this service wasn’t explained in more detail to me! I would have opted for this instead of extending my warranty! This offers way more!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Anita! There are so many perks and benefits associated with a Totaltech membership, and while you've been enjoying this, we want to make sure you're aware of everything that comes with it. If you have additional questions about your membership, Totaltech experts are available 24/7/365 through phone by calling (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership. You’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert, or start here: www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the fact that we had to upgrade out PC, I’m so glad we got Total Tech. If you plan on buying all your tech from Bestbuy I highly recommend Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with my service. This team knows what customer service means. It is becoming a lost service in the US.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the assurance of this warranty on a range of value on some larger more expensive purchases as well as smaller items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend membership from Best Buy they are amazing super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech provides protection for everything purchased, for the price of one monthly protection plan. Well worth it. Even if only one thing breaks, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech provides great service, and it covers your purchases, with is a great way to save. Supper is knowledgeable and has great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm proud of my membership in this specific card, it allowing me to profit my time and my money, and overall making me satisfied with my products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box laptop that i wanted to upgrade. I bought the ram from amazon and the 2tb harddrive from best buy and they installed it all for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when I brought in 4 laptops. He was trying to explain things and was having a hard time dumbing it down for me. Other than that, it was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Ive used it several times and it has saved me money. I will continue to keep this membership for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to utilize the membership just yet, but i have family who has it also and absolutely love it. I would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for quality products! Always satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a definite must to have! The Geek Squad alone is worth the yearly membership from delivering, installing, and instructions on use it can’t be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So helpful for me, not a tech person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need the tech support and could not get by without Totaltech membership

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so happy to hear you are a Totaltech member and can receive the support you need 24/7! For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew the total tech every year. It comes in handy when you need it and is easier to when you buy a lot of things throughout the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenience of being able to get answers and problems solved whenever needed. Techs are knowledgeable, helpful and professional.

    I would recommend this to a friend