Customer Ratings & Reviews

The Geek Squad Team is extremely helpful and very easy to work with. Thank you for fixing my scammed computer!!

Reliable technical support is essential in our increasingly digital world. Finding skilled technicians can make all the difference when devices malfunction. A thorough assessment of repair services helps consumers make informed choices. Considering factors like expertise, cost, and customer service is crucial. Reading reviews and seeking recommendations can provide valuable insights. Ultimately, choosing a trustworthy repair service provides peace of mind. Protecting valuable data and ensuring efficient device performance is paramount. Investing in reliable technical support contributes to a smoother digital experience. Geek squad went above and beyond!

It’s helped a lot with pc issues even though the pc wasn’t bought from best buy.

Very helpful to have for the whole household. Covers all our needs!

Love having the access to go into Best buy and ask questions and receive help

This membership is such a value to me and my family! We have saved a lot of money this year as we have purchased new devices and the data has been transferred seamlessly!

The Geek Squad at Best Buy has always preformed with excellent service. I appreciate the support and repair they provide.

Better than the average overall warranty that connects with your home electronics

Definitely a great service with very good promotions and easy payment options

I haven't used the service yet. I'm waiting to see what kind of service I receive when I take a Phone or IPad in.

Very good service and the Geek Squad was great in setting up my computer.

I recently purchased the HP Envy 16" WQXGA Touch-Screen Laptop with the Intel Core i9, 16GB Memory, NVIDIA GeForce RTX 4060, and 1TB SSD in Natural Silver, and I couldn't be more satisfied with the entire experience. The customer service at Best Buy was outstanding. The team was incredibly helpful in guiding me to the best deal, ensuring that I saved as much money as possible. The "My Best Buy Total™ - Yearly Membership" has been an absolute game-changer. Not only did it help me get this amazing laptop at a great price, but it also provides me with excellent maintenance services whenever I need them. The membership has already paid for itself, and I feel confident that my investment is well-protected. The peace of mind that comes with knowing I have access to top-notch customer support and maintenance services is invaluable. Best Buy has truly earned my loyalty, and I highly recommend the membership to anyone looking to make the most of their purchases. Thank you, Best Buy, for making this such a positive experience!

I feel confident that I’m covered for many situation situations - especially Geek Squad

Unlimited Geek service is one of the best benefits around. So much easier, quicker & less frustrating than trying to do it myself, screwing it up ending up at the Geek counter anyway!

Pleased with all of the "geek" squad members we interacted with. They were polite and informative,

The Best Buy Total Membership is a great value at a great price considering all its benefits and coverages for all your Best Buy purchases during a calendar year. I would highly recommend it for everyone.

I highly recommend anyone who does not have too much computer knowledge for SURE get this! I just finished with the Geek Squad to help install my printer and was done in a professional helpful manner. Geek Squad is Great!!

This is an excellent service provided by Best Buy. We are happy with our membership and feel very confident that the work, if necessary, will be provided in a timely and expert manner.

Membership is helpful but it took FOUR agents to update my account! That is extemely poor customer service!! The first three agents did not know how to renew my membership!

The membership is a good value. It has already paid to have the membership.