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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,508 reviews
  • Rated 5 out of 5 stars

    Totaltech is totally awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this membership. Unlike other programs, the value and service are above average, and the priority service when needed is fast, friendly and extremally helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to utilize the membership just yet, but i have family who has it also and absolutely love it. I would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has came in handy for my mother in law, so we bought it. Its great to have everything we have bought, protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really helpful when you get a new item in here you got benefits and a crew to help you set up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with benefits received since I needed three new appliances to date. Good feeling to know I can call someone when a problem occurs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing I can call geek squad and get the help I need without even leaving the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech provides great service, and it covers your purchases, with is a great way to save. Supper is knowledgeable and has great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Ive used it several times and it has saved me money. I will continue to keep this membership for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech! Don’t wait! Get it today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why this service wasn’t explained in more detail to me! I would have opted for this instead of extending my warranty! This offers way more!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Anita! There are so many perks and benefits associated with a Totaltech membership, and while you've been enjoying this, we want to make sure you're aware of everything that comes with it. If you have additional questions about your membership, Totaltech experts are available 24/7/365 through phone by calling (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership. You’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert, or start here: www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Tv upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv love the tv very great picture very user friendly best buy installation was awesome they were very knowledgeable and helped me get my new tv set up

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are delighted to hear that you love your new TV, and you have a great experience with having your new TV installed and set up for you. There are so many more benefits to being a Totaltech member, so please be sure to take advantage of the other great perks available! You can check out all of the other great benefits of your membership here at www.bestbuy.com/totaltech! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY, which is 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great time with total tech that’s actually my 3rd year with them my 2 years ended and had to renew it cause it saves me a lot of bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member is great they bring setup and take what ever is here for free all year long. Delivery that would be 300 is also free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ive found on tech anywhere! Its great to have a place to go and talk to real people to troubleshoot your issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box laptop that i wanted to upgrade. I bought the ram from amazon and the 2tb harddrive from best buy and they installed it all for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the true definition of "peace of mind". I believe the price is nothing compared to the protection I am getting for my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they delivered my tv which comes in handy for me because I can't drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would have done without these guys to help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the fact that we had to upgrade out PC, I’m so glad we got Total Tech. If you plan on buying all your tech from Bestbuy I highly recommend Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm proud of my membership in this specific card, it allowing me to profit my time and my money, and overall making me satisfied with my products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when I brought in 4 laptops. He was trying to explain things and was having a hard time dumbing it down for me. Other than that, it was great!

    I would recommend this to a friend