Customer Ratings & Reviews

This is a great service to have. I’ve used it many time and I’m satisfied with how they respond to my need at the time.

I love having the Best Buy crew behind me! Great value and great service. I buy every electronic from them and I’m never disappointed with my experience.

It’s good, helped a lot. I prefer this over others.

It's one year past, and it is not working.. the microwave turns on, but won't heat the food..

they delivered my tv which comes in handy for me because I can't drive

Outstanding program and a great value. We've used this service three times in the last year and we are very pleased with it. We will definitely renew our membership.

Great value with benefits received since I needed three new appliances to date. Good feeling to know I can call someone when a problem occurs.

Great service. Very knowledgeable. Will renew!!!

As a total tech member, I’ve use the service at least three or four times in the month that I’ve had it. They’re there for user error questions as well as device issues.

The best thing I invested in this year. And it’s a blessing with all the tech help, installations. It practically pays for itself. Again, Best Buy for the Win!

This membership is the true definition of "peace of mind". I believe the price is nothing compared to the protection I am getting for my laptop.

The total tech membership is highly recommended. Why worry when you can have a team with you just in case anything happens m. Pretty simple to me.

I had a great time with total tech that’s actually my 3rd year with them my 2 years ended and had to renew it cause it saves me a lot of bucks

Great value, I used it within the week I purchased my new computer. You get unlimited help from the Geek Squad. You want them to go to your place? Just ask.

Great experience so far. Purchased a refrigerator and added the package, they came and installed it and took the old one.

The best thing to have if you have a lot of electronics or buying tv's or applicances. Can't beat free delivery and set up, plus call anytime for troubles or how to's

Thanks to the tecks who helped us get this show on the road. Have your card on back of tv incase we need answers to a few more questions. Thanks.

This membership is a real value to include your protection on your purchases, also professional installation of any product that needs to be installed

Excellent service while I had it. I discontinued because I’m on strict budget now.

Totaltech is a great membership to have, and makes things so much easier when were having issues with our laptop and other tech!