Customer Ratings & Reviews

Membership is helpful but it took FOUR agents to update my account! That is extemely poor customer service!! The first three agents did not know how to renew my membership!

The membership is a good value. It has already paid to have the membership.

Great value. I purchased this membership when my mom and I ordered a new computer for home and it was a great deal and value. Included geek squad support and store warranty for it was worth it. It applies to any purchases made in store or online.

It nice to know that we can call when we have a problem and the Best Buy team will be out to fix it.

We bought a new washer and dryer and purchased our membership at the same time. It has already saved us money and we do shop often at Best Buy. With plans to buy additional item for our new home, it was a good time to join the club.

This memberships is great i have no worries about anything i buy if something gos wrong its taken care of almost right away.

This membership is a great thing to have. Discounts and GEEK Squad access are wonderful advantages.

This is where I have bought household computers and other electronic items. Efficient, friendly service. I highly recommend Best Buy and Geek Squad.

This membership is a wonderful resource for me and my family. We buy a lot of electronics yearly.

Nice to have in case something happens to the product

Having best buy total membership has been my priority

Great Deals, and Great Warranty on merchandise items.

I like that you automatically get a 2 year warranty on everything you buy.

The membership is absolutely worth it if you want 2 year warranty and you want benefits.

There are a lot of benefits. Still trying to discover everything that it offers.

My Best Buy Total membership is a good tool to have. Having just purchased a new computer, the gentlemen with the Geek Squad at the Downingtown store were very knowedgeable, helpful and got everything transferred without any issues.

Loved the help the Geek Squad provided to me with my phone and computer problems. Very kind people.

Very well worth the money. Love Best buy! Will always shop there.

It's like having insurance. The people working in this area are really great. My only complaint is it can be hard to get an immediate appointment when you need to get help immediately. The membership is more expensive than I like, as we've seldom used it. Instead of increasing the price each year, a discount should be given as a reward for renewing. But it's good to know it's there if we need it. A bonus for us is we live a half mile away from our Best Buy.

Just signed up for the membership, since I have a new computer, that I bought at Best Buy. I want all the protection I can get, and this membership seem to fit me perfectly for now and the future.