Customer Ratings & Reviews

Honestly, it seems expensive at first. But the amount of value you get for this is honestly incredible. You get free apple care plus on any apple device you purchase on that account. You get free full service on any PC you register under your account. You get a 2 month return period for anything including Apple products. The value in this is a lot more than you think.

The membership was really convenient to switching over my info from my old computer to my new and the geek associate was knowledgeable and helpful.

This membership has been great over the years. I can contact Geek Squad to help with issues from set up, viruses and daily computer operation. Always great support. Great value compared to using other services

I use my membership with great confidence. They are AWAYS there for me.

For me this is a great value. I have already saved money on having it. Paid for itself. Member prices, deals, plus unlimited Geek Squad support are great. For example my Mac pro came with the Apple care free as did some other perks for 3-4 months. My dishwasher with a good price, was installed for free to include the kit and haul away. There is no problem exchanging something if you feel you needed something else or it is faulty/broken. Also, love the peace of mind of getting protection plans on the purchases. I have recommended this plan to several other friends, who are very happy with it.

I very happy with my Appliances I got from y'all Excellent customer service

I’ve been thoroughly impressed with Best Buy and their My Best Buy Total Membership. The membership itself offers great perks, and the Geek Squad program tied to it is an absolute game-changer. I recently had an issue with one of my new devices, and I was amazed at how quickly and efficiently the Geek Squad team resolved it. Their immediate response and top-notch service made the whole process hassle-free. If you're looking for a reliable place to buy electronics, Best Buy is hands down the best. Their customer service and support are second to none, and with the added benefits of the membership, I feel confident that any issues I encounter will be handled professionally and quickly. Highly recommend!

Best Buy is the best for all electronics, games etc. great financing.

Membership is a real value!! Unlimited Geek Squad!!!

Coverage helps me protect my investment and is great

It's excellent I recommend it to everyone. Its great

Thankful for the geek squad! Knowledgable! Thankyou!

Ensures your product is safe and working as expected

Love the peace of mind getting all my electronics covered under protection plan.

Great value, great people behind the desk, great company and always great rewards for everyone

The geek squad has helped me so much from setting up my iPad to move my email and my games to it how to navigate through all the different programs that can do. They have been actually fantastic.

I love it. Going on my 3rd year as a member. I would definitely recommend it.

I like this membership. The store staff is very professional, I think is really great!!

Hello i am a new member to best buy very happy we made a decision to go with your company the sales associates really know their product and are very professional and take pride in there product.

My Best Buy Total membership has been a valuable investment. The free 2-day shipping has saved me both time and delivery costs on multiple purchases. I particularly appreciate the extended 60-day return window, which provides extra flexibility when making buying decisions. The 24/7 tech support has proven useful for troubleshooting issues. While the monthly fee seemed high at first, the benefits have more than justified the cost through savings on shipping and protection plans. Highly recommended for frequent Best Buy shoppers who value convenience and peace of mind with their tech purchases.