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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 11,509 reviews
  • Rated 5 out of 5 stars

    Ms.king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every team member that came out to my home to install my flatscreen in my kitchen and in my bedroom did a great job. Very professional and courteous. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real deal for the value it gives me at the best buy stores. It has saved my family money and been a great purchase for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone got broken and it took them a minute to order a replacement for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptic turned into a supporter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t going to add this to my purchase however not only did it give me more of a discount but it also gave me Apple care! Totally worth adding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership value is great. Geek squad has been really nice and knowledgeable. Deals have been great. Would definitely recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were there when I needed them. It was easy to get an appointment. They solved my problem with my computer lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no longer affordable for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sad that Best Buy upped their membership more than double after my first year. Only need occasional support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really remember a lot about having this, but it's okay?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I know I can count on Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it weren't for Geek Squad I would be throwing away all my electronic items. When I have no idea what the problem is they come to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member is great they bring setup and take what ever is here for free all year long. Delivery that would be 300 is also free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return policy alone is fantastic. I have taken advantage if my memebeeshio used geeksquad for computer issues and upgrades. Total tech price can be a bonus as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. The Geeks are great. They transferred everything thing from my old laptop to my new one. They made sure it was just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan is Totaltech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Totaltech works!! Had a problem within days of purchasing the membership and it was taken in and the problem solved by the next day! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech has been a perfect purchase for my family. Knowing that our newly purchased items are protected and that we have 24/7 service is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technical support staff. Very knowledgeable . quick esponse and turnarond time. Excellent product. I would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Membership”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Membership is very valuable to me, I am happy that I can plan to buy what I really need so I can have the ease of paying it off most time before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the several services that I have received but being retired on social security I can't afford to pay for it right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny. My new washer and dryer were installed and my old set was taken by them. They even showed me how my new machines worked.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so happy to hear about your great experience with installation. You can find all your great benefits and perks to your Totaltech membership here at www.bestbuy.com/totaltech! Please remember to take advantage of the benefits offered! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech