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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience and no pushy sell’s tactics. No hassle smooth purchase and very kind and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The coverage of the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I don’t have to worry about the protection plan lapsing because it’s automatically taken out of my account every 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Called to report the hack of my new Samsung Book2. The phone tree was cumbersome, but once I was connected the 2 Techs worked on the problem for over and hour with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made. Not only computers but anything I purchase from Best Buy has a longer warranty period. It has paid for itself many times over!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Nothing beats saving money and knowing you're covered! We're thrilled to hear you've been enjoying your Totaltech membership. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My phones protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now i haven't had to use them. Like as in my phone needing to be taken to them to fix. Hopefully i wont have to for now and near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone ever buys anything from Best Buy? You need to get total tech. They will take care of you and cover you for a year. You just have to pay for it. It’s well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been such a great experience that I have had with the Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ive found on tech anywhere! Its great to have a place to go and talk to real people to troubleshoot your issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have over 18 devices total. Total tech membership saved me so much money due to a lot of their electronics needed repaired. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost for bulk purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total worth it when I spend thousands of dollars on new rigs each year! Saved a lot on purchasing warranty for all the parts and appliances individually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has came in handy for my mother in law, so we bought it. Its great to have everything we have bought, protected

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Love this membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love this membership. Best to happen to Best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was truly a good investment. The purchases I made and having this membership was a great savings on warranty protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices. Plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection on my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership. It saves money on getting my item fixed when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving with this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in time and with the accurate description. This membership it's great for saving specially with the warranty totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love bests buy membership for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the unlimited geek squad support, having this membership makes me feel good about purchasing electronics at best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for console exclusivity, never got lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this membership provides a ton of value especially if you buy a lot of tech, luck will eventually get to you with warranties but also the prices offered were greatly discounted i just never found interested in most items. purchased for next gen consoles but cancelled as i never had luck on drops

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money and game saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im surprised its was this easy to get warranty on electronics, as a gamer im always replacing remotes and headsets so this has already paid for its self

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Convenience no worries I recommend it.

    I would recommend this to a friend