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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 11,509 reviews
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with my printer. Made a call to Geek Squad and before I knew it it was fixed and back on line. Courteous and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership!!! I used the membership se!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great savings. So far I used the membership for several times to install appliances. I can’t believe the money I saved!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LadyRed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Totaltech it saved me a total of money on Desktop Computer. Here a while back I had to take it in twice back to back for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truth be told the initial cost is a bit high but you save so much money throughout the year especially with the included AppleCare. Ultimately worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mo was very helpful and took the time to show me the differences of velocity and memory… and tech guy also nice. Thank u guys for doing a great job:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best customer service I have found, they help you with all the products and solve your problems very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way my wife and myself were going to lift the 120LB LG TV on to the wall mount. Thank you for saving my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about the purchase of this service, but it paid for itself with one purchase and installation. I renewed my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more stars.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only give 5 stars? They Deserve 50 Stars! I brought all sorts of electronic equipment in and they fixed 'em all - fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased this just in case we have any questions or problems they can assist us. They’ll even help with other purchases even if you didn’t purchase from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is totally the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my total tech membership. It always covers me and make sure that I feel confident in my purchase. But never live without it anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it! I wish I could have made further use of it. It protects all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need. Great value of service well worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pricey but I bought this so they would build my Pc without me having to risk breaking anything. I’m happy with it. They had my PC built in a few hours

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, always an issue with deliveries and membership does not get you the help you need so you have to start all over and hope for the best Washer dryer delivered needs two hoses so steam function works on dryer and installer was supposed to have everything I needed, that was a month ago still waiting

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! Thanks for posting your review. When it comes to appliance deliveries and installations, I know it's important for everything to go as expected. As a Totaltech member, you can call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert regarding your washer and dryer situation. You're also welcome to reach out to our support teams on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our online and phone teams are dedicated to providing the support you need and ensure you're happy with your membership and products! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind knowing my purchases are covered should I need it. The savings on purchases are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! I highly recommend TOTALTECH services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, they install quickly, the repair quickly and the geek sqad agents are professional and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover all your devices! Totally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was hesitate at first... but after doing the math, its a bargain! coverage on all your devices, need tech help... covered. don't delay... just get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership keeps me at peace of mind. When buying higher dollar items, it's nice knowing if anything happens within. 2 years, they will cover it

    I would recommend this to a friend