Customer Ratings & Reviews

It's like having insurance. The people working in this area are really great. My only complaint is it can be hard to get an immediate appointment when you need to get help immediately. The membership is more expensive than I like, as we've seldom used it. Instead of increasing the price each year, a discount should be given as a reward for renewing. But it's good to know it's there if we need it. A bonus for us is we live a half mile away from our Best Buy.

My Best Buy Total membership is a good tool to have. Having just purchased a new computer, the gentlemen with the Geek Squad at the Downingtown store were very knowedgeable, helpful and got everything transferred without any issues.

The membership is a good value. It has already paid to have the membership.

This memberships is great i have no worries about anything i buy if something gos wrong its taken care of almost right away.

This is where I have bought household computers and other electronic items. Efficient, friendly service. I highly recommend Best Buy and Geek Squad.

It nice to know that we can call when we have a problem and the Best Buy team will be out to fix it.

Ensures your product is safe and working as expected

Thankful for the geek squad! Knowledgable! Thankyou!

Coverage helps me protect my investment and is great

It's excellent I recommend it to everyone. Its great

Super value that includes all my devices is awesome!

This membership is a great thing to have. Discounts and GEEK Squad access are wonderful advantages.

This membership is a wonderful resource for me and my family. We buy a lot of electronics yearly.

It’s an Awesome membership I love it would definitely recommend!

Just signed up for the membership, since I have a new computer, that I bought at Best Buy. I want all the protection I can get, and this membership seem to fit me perfectly for now and the future.

The membership is absolutely worth it if you want 2 year warranty and you want benefits.

There are a lot of benefits. Still trying to discover everything that it offers.

I like that you automatically get a 2 year warranty on everything you buy.

For me this is a great value. I have already saved money on having it. Paid for itself. Member prices, deals, plus unlimited Geek Squad support are great. For example my Mac pro came with the Apple care free as did some other perks for 3-4 months. My dishwasher with a good price, was installed for free to include the kit and haul away. There is no problem exchanging something if you feel you needed something else or it is faulty/broken. Also, love the peace of mind of getting protection plans on the purchases. I have recommended this plan to several other friends, who are very happy with it.

I’ve been thoroughly impressed with Best Buy and their My Best Buy Total Membership. The membership itself offers great perks, and the Geek Squad program tied to it is an absolute game-changer. I recently had an issue with one of my new devices, and I was amazed at how quickly and efficiently the Geek Squad team resolved it. Their immediate response and top-notch service made the whole process hassle-free. If you're looking for a reliable place to buy electronics, Best Buy is hands down the best. Their customer service and support are second to none, and with the added benefits of the membership, I feel confident that any issues I encounter will be handled professionally and quickly. Highly recommend!