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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 11,508 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save some money using this I don’t purchase things often but I am planning to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uncertain Future...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about the new membership categories. Miss my old membership, seemed to cover more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My membership is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage for an excellent price. Thank you I appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad praise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has really helped. I've used this service more than once and each time the Geek Squad has met or exceeded my expectations

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love totaltech!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me a lot of money on the members exclusives and i find the protection extra comforting when making large purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good coverage and good service my only issued is that they didn't try to fix my other computer for suspicion of infestation but I understand

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Victor! We're glad to hear you've been enjoying the coverage and benefits Totaltech has to offer. If you would like further support with your recent computer repair experience, please contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist as needed! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey for the amount of times i usethem in a year

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has already paid for itself as I had to bring in an older laptop to get worked on. No hassle, no worries! Just a great place to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the membership several times and it is a great back up when an issue arises or if I have a question on how my accessories work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tooltech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth it especially as a new home owner i got my mineys worth having best buy insrall fridge and washer/dryer and everything is under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a worth it purchase. A device messed up within a year, i had no deductible and bestbuy wss able to assist me rapidly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great usuage. I love all of apple products. The best quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best value for all the services included. I wish I would have known about this when I recently purchased my Sony Bravio TV!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience but little expensive. Hope to use this service in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best investments I've ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have saved well over one thousand dollars on repair services when my aging PC was beginning to die. The techs up at BestBuy know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the membership is minimal compared to the provided services. I’m happy I’ve got the membership. Plan on using more of the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best for any computer needs in service or questions. They are outstanding in helping this senior to get her computer fixed and explain what happened.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used Occasionally. Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought total tech when we got two new appliances - microwave and washing machine. It was nice to save money on the installation of these two appliances. We were able to return the washing machine up to 60 days which saved us a lot of money since we had issues with it about 40 days in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve ever gotten! Installed our Tv with no problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need more incentive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great the first year and purchase. After that first initial purchase is almost pointless and you have to pay to get the TV mounted again. It sucked because I loved and the best buy rep told me that I would be able to get my TV mounted however many times I wanted. I do very much enjoy the products though. Just buy the membership so much.

    No, I would not recommend this to a friend