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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 11,509 reviews
  • Rated 5 out of 5 stars

    Total tech is amazing !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top dollar investment if you shop with Best Buy often this is a must have I’ll save hundreds on warranties alone not even counting the free installs

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! We're thrilled to hear you've been able to save lots with your Totaltech membership. In addition to free installations, discounts, and other perks, having 24/7 support is also a huge plus. For more information on benefits and support, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best protection membership yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection service! Super reliable and every easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than pleased with the tech support that I have received several times through my Totaltech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be worth the expense. We will see going forward how much i will need to use it and make a decision then whether to keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great investment. The geek squad could fix anything and install everything. They’re very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECHNICAL SATISFACTION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS MEMEBERSHIP! THE STAFF IS AMAZING AND SO HELPFUL. THE TECH SOLVED MY ISSUE PROMPTLY AND EXPLAINED THE PROCESS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yearly subsciption is reasonable and the techs respond perfectly to repair situations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey for the amount of times i usethem in a year

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best expense ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan, had to use it for both my college kid and husbands' computers. Easy process and problem was fixed in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very satisfied with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has saved a bundle on piece of mind alone. Saving on shipping and deals is just a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicholas is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas in customer service with my tech membership was awesome. He went above and beyond providing outstanding customer service. Give that boy a raise.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Deborah. Thank you for this wonderful feedback and I am glad that Nicholas was able to help you! If you need us in the future, please reach out to us at 1-888-Best-Buy or 1-888-237-8289. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    use for free installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, especially if you have a lot of installations that come free with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy for have total tech protection, I am feeling safety because I have good protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership helps out especially if you break your electronics a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a worth it purchase. A device messed up within a year, i had no deductible and bestbuy wss able to assist me rapidly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SusanC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service, knowledgeable staff always available to assist customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sell your soul get it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy total membership was so good upon do everything in my house in order to buy this my family’s now starving but we have total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth every penny. If something goes wrong with any of my purchases the Geek Squad fixes it, All done quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a good idea to have the card even I don’t have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have have Totaltech ready ASAP gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I are PC gamers, it's nice to be able to call and have either the same day drop off or the next day 9.9 out of 10 times I need the service.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! There are so many perks that come with a Totaltech membership, and having quick service and delivery is one of them! We're happy to hear you've been able to enjoy this, and we appreciate your review. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech