Customer Ratings & Reviews

Honestly, it seems expensive at first. But the amount of value you get for this is honestly incredible. You get free apple care plus on any apple device you purchase on that account. You get free full service on any PC you register under your account. You get a 2 month return period for anything including Apple products. The value in this is a lot more than you think.

Loved the help the Geek Squad provided to me with my phone and computer problems. Very kind people.

Honestly while i do not live ina city or town thay has a Best buy it certainly has some real good deals. I wouls be buying kitchen appliances and other goodies

This has been amazing especially when you have kids in college and something goes wrong with the laptops. But the technicians at the Cumming store are not too nice. Can be very rude, not just to me bit I witnessed a technician be very rude to an elderly man that his phone didnt work because he didnt have an appointment. No one was in line and the technician had been just standing there and refused to see this little old man. Thankfully a nice man shopping saw all this and helped the little old man out. It was something simple that the little old man must of clicked on and didnt know how to get it changed back. Its sad that their isnt any customer service anymore in the country. Or respect for elders.

Great service. This is such a good service for those of us that aren’t 2100% tech savvy. It’s quick and efficient. I would recommend this since to anyone that has tech needs, repair or just questions about products. It is fair priced

With this yearly membership, it definitely helps for the long run. I had to fix my PC tower and it cuts down the price by a lot, plus it gives me warranty for my future purchases and repair.

Very well worth the money. Love Best buy! Will always shop there.

My Best Buy Total membership has been a valuable investment. The free 2-day shipping has saved me both time and delivery costs on multiple purchases. I particularly appreciate the extended 60-day return window, which provides extra flexibility when making buying decisions. The 24/7 tech support has proven useful for troubleshooting issues. While the monthly fee seemed high at first, the benefits have more than justified the cost through savings on shipping and protection plans. Highly recommended for frequent Best Buy shoppers who value convenience and peace of mind with their tech purchases.

Would recomend if you have the chance, i think its a great idea.

As an “older” person, I have limited tech expertise … make that NO tech expertise. Both the Best Buy and the Geek Squad staff were super helpful and not condescending in the least.

This membership has been great over the years. I can contact Geek Squad to help with issues from set up, viruses and daily computer operation. Always great support. Great value compared to using other services

The membership was really convenient to switching over my info from my old computer to my new and the geek associate was knowledgeable and helpful.

The standout benefit of the Best Buy Total Membership is the peace of mind it offers for tech enthusiasts. Knowing that your purchases are covered with extended protection, including accidental damage on many items and even AppleCare+ for Apple products, is a significant advantage. Plus, the included Geek Squad support can be a lifesaver for troubleshooting any tech issues you might encounter. It's like having a safety net for your electronics!

The geek squad has helped me so much from setting up my iPad to move my email and my games to it how to navigate through all the different programs that can do. They have been actually fantastic.

Hello i am a new member to best buy very happy we made a decision to go with your company the sales associates really know their product and are very professional and take pride in there product.

I love the peace of mind of the membership offer me

these guys are the best they keep my computer going

Easy returns,they are very helpful . Great warranty

The Best Buy Total membership is always a best buy.

Amazing easy work with the associates very friendly