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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,509 reviews
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has really saved me on installation and guidance on buying the correct appliances for my home…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have have Totaltech ready ASAP gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I are PC gamers, it's nice to be able to call and have either the same day drop off or the next day 9.9 out of 10 times I need the service.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! There are so many perks that come with a Totaltech membership, and having quick service and delivery is one of them! We're happy to hear you've been able to enjoy this, and we appreciate your review. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We have used Totaltech twice in the last 30 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best $199 we ever spent. We are not very tech savvy so having the "Totaltech" membership is a great way to deal with our high tech devices.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello.
      As someone who isn't the best with tech devices as well, I understand how having these services available can be beneficial. I hope that you are also taking advantage of as much as you can. If you ever need any additional support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any more of your questions. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I really enjoyed this membership for 5 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this Totaltech membership for about five years. Every time I need help for repairing my devices, they work very well and courteous to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has greatly helped me out in the time of need! Fats and easy to understand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this something i pd for? I dont thimk i was aware of this add on

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! Totaltech is a membership you can choose to purchase for $199.99 plus tax that renews automatically every year. In addition to exclusive access to hard-to-find products, you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, up to 24 months of protection, an extended return/exchange window on most products, free appliance delivery and installation, and more with an active membership! For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best people they really helpful and such nice people they the best ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TotalTech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a membership. Probably worth it on the big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my membership for computer, delivery and installation and free takeaway. Definitely worth the fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad and membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work of the geek squad was outstanding and at their recommendation I purchased a membership. The people I dealt with were knowledgeable and patient

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you, Mary, for becoming a member with us. There are all sorts of benefits to becoming a Totaltech member. Make sure to visit www.bestbuy.com/totaltech, so you can learn about all of the perks that come with your membership. If you ever have any questions, please feel free to give us a call at (888) BEST-BUY or (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Always helpful and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this Geek Squad coverage for years and will keep it going. Many services delivered and always well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GE fridge jn my new construction home went out anout 1 month after warranty expired. I was livid but Best Buy open box outlet saves the day!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Total membership was much better than the new one. In the old days you can get a dishwasher and get it installed for free with the membership but not anymore. I think they need to go back to the old membership benefits otherwise more subscriber will leave or not renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased this for new computer March 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I purchased this with my new computer March 2023 and relieved if anything goes wrong---I can bring it back in to Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTBUY products and services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BESTBUY has the very best products and service. I would noy anywhere else for my electronics. I am always happy and satisfied with my purchases.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Marina! Thank you for this positive review. We're so happy you've been enjoying Best Buy products and your Totaltech membership. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership is very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Peace of mind is really important! I really believe it's a great deal for us since we shop at best buy most of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership we're both very pleased with!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the Totaltech membership! Questions answered in a manner that we could understand, also very pleased with the advice we were given!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so glad to hear that! Our Totaltech membership has a lot of great benefits, and I hope that you are taking advantage of as much as you can. If you ever need any additional support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any more of your questions. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech is the only way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for seniors not familiar with modern technology. The total techs have the patience of saints to work with us. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is where it is at!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, especially you you buy a lot of electronics. Always have that extended warranty. Just make sure you keep the membership or your warranty goes away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the pay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this will give you the opportunity to get things repaired at a low cost or none at all! Definitely recommend buying this plan just in case

    I would recommend this to a friend