Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11510 reviews
(11,510 customer reviews)to a friend
Rated 5 out of 5 stars
total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this membership though i haven't had much use of it this year will be using and purchasing again
I would recommend this to a friendRated 5 out of 5 stars
We have used Totaltech twice in the last 30 days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best $199 we ever spent. We are not very tech savvy so having the "Totaltech" membership is a great way to deal with our high tech devices.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello.
As someone who isn't the best with tech devices as well, I understand how having these services available can be beneficial. I hope that you are also taking advantage of as much as you can. If you ever need any additional support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any more of your questions.
Rated 5 out of 5 stars
I really enjoyed this membership for 5 years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this Totaltech membership for about five years. Every time I need help for repairing my devices, they work very well and courteous to me
I would recommend this to a friendRated 5 out of 5 stars
Nicholas is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nicholas in customer service with my tech membership was awesome. He went above and beyond providing outstanding customer service. Give that boy a raise.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Deborah. Thank you for this wonderful feedback and I am glad that Nicholas was able to help you! If you need us in the future, please reach out to us at 1-888-Best-Buy or 1-888-237-8289.
Rated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought total Tech for peace of mind as a senior I need all the help I can get.
I would recommend this to a friendRated 5 out of 5 stars
Multiple uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership offers great value for a variety of products; 24/7 365 support if required, since most of my electronics are from Best Buy it's a great option to have.
I would recommend this to a friendRated 5 out of 5 stars
Cost Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has saved me more than the membership cost me in the first month of purchase!
I would recommend this to a friendRated 4 out of 5 stars
Add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is this something i pd for? I dont thimk i was aware of this add on
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! Totaltech is a membership you can choose to purchase for $199.99 plus tax that renews automatically every year. In addition to exclusive access to hard-to-find products, you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, up to 24 months of protection, an extended return/exchange window on most products, free appliance delivery and installation, and more with an active membership! For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online.
Rated 5 out of 5 stars
Excellent membership and benefits! Thanks Much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent membership! My team and I are very happy with this product. We recommend it to everyone. Thank You!
I would recommend this to a friendRated 5 out of 5 stars
Totaltech™ membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable, and fast turn-around upgrading my computer.
I would recommend this to a friendRated 4 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m planning to buy another more it’s great computers
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use it with our electro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech protect you for two years forever product to buy with one yearly subscription. They will also install professionally.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a number of purchases including deliver and installs have been handled promptly and professionally. All service reps have been great.
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My GE fridge jn my new construction home went out anout 1 month after warranty expired. I was livid but Best Buy open box outlet saves the day!
I would recommend this to a friendRated 5 out of 5 stars
Worth it if you will use it a lot in 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has come in handy. They installed my mounted tv for free.. and have helped me in returning previous model
I would recommend this to a friendRated 5 out of 5 stars
Good membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good membership for what is available. I originally signed up along side a laptop purchase. Peace of mind for big ticket items.
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very glad I bought this. Best idea ive ever had. Im going to renew every year.
I would recommend this to a friendRated 4 out of 5 stars
use for free installations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, especially if you have a lot of installations that come free with it!
I would recommend this to a friendRated 5 out of 5 stars
It's awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the security of knowing I have tech support whenever I need it. I've saved so much money. I highly recommend this coverage.
I would recommend this to a friendRated 5 out of 5 stars
New Service is Awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service. Much better that the previous version from the Geek Squad. I love having it and I hope I never have to use it!
I would recommend this to a friend
