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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,508 reviews
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this membership though i haven't had much use of it this year will be using and purchasing again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have used Totaltech twice in the last 30 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best $199 we ever spent. We are not very tech savvy so having the "Totaltech" membership is a great way to deal with our high tech devices.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello.
      As someone who isn't the best with tech devices as well, I understand how having these services available can be beneficial. I hope that you are also taking advantage of as much as you can. If you ever need any additional support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any more of your questions. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I really enjoyed this membership for 5 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this Totaltech membership for about five years. Every time I need help for repairing my devices, they work very well and courteous to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicholas is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas in customer service with my tech membership was awesome. He went above and beyond providing outstanding customer service. Give that boy a raise.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Deborah. Thank you for this wonderful feedback and I am glad that Nicholas was able to help you! If you need us in the future, please reach out to us at 1-888-Best-Buy or 1-888-237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought total Tech for peace of mind as a senior I need all the help I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership offers great value for a variety of products; 24/7 365 support if required, since most of my electronics are from Best Buy it's a great option to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me more than the membership cost me in the first month of purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this something i pd for? I dont thimk i was aware of this add on

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! Totaltech is a membership you can choose to purchase for $199.99 plus tax that renews automatically every year. In addition to exclusive access to hard-to-find products, you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, up to 24 months of protection, an extended return/exchange window on most products, free appliance delivery and installation, and more with an active membership! For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent membership and benefits! Thanks Much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership! My team and I are very happy with this product. We recommend it to everyone. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, and fast turn-around upgrading my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m planning to buy another more it’s great computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it with our electro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech protect you for two years forever product to buy with one yearly subscription. They will also install professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a number of purchases including deliver and installs have been handled promptly and professionally. All service reps have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GE fridge jn my new construction home went out anout 1 month after warranty expired. I was livid but Best Buy open box outlet saves the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you will use it a lot in 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy. They installed my mounted tv for free.. and have helped me in returning previous model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership for what is available. I originally signed up along side a laptop purchase. Peace of mind for big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I bought this. Best idea ive ever had. Im going to renew every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    use for free installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, especially if you have a lot of installations that come free with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security of knowing I have tech support whenever I need it. I've saved so much money. I highly recommend this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Service is Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Much better that the previous version from the Geek Squad. I love having it and I hope I never have to use it!

    I would recommend this to a friend