Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11510 reviews
(11,510 customer reviews)to a friend
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Best Buy and Geek Squad staff!! I was hesitant about buying, but the team reassured me and out me at ease and it was extremely easy.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hey, Michelle! Thanks for your review and for giving Totaltech a try! We're thrilled to hear about the great service experience you had with Geek Squad and the assistance they provided you. Your Totaltech membership provides you with lots of benefits and savings. These include 24/7/365 support, member pricing, discounts on repairs and advanced services, up to 24 months of protection, an extended return/exchange window on most products, free appliance delivery and installation, and more! For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online.
Rated 5 out of 5 stars
Geek squad lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing geek squad they have perfect customer service and the appointment times are great
I would recommend this to a friendRated 5 out of 5 stars
S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes maintenance of the products a non issue. Service and support is good and we have been happy with the onsite support for installation
I would recommend this to a friendRated 5 out of 5 stars
Totaltech has you covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech is the best thing I can have -- I am not that tech savy and any issue they can help with and solve!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have never purchased the Geek Squad membership it’s a must ! The guys & gals are fantastic and knowledgeably ! This program has saved me so much money !
I would recommend this to a friendRated 5 out of 5 stars
Great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the total tech membership. We have had it previously and decided to purchase again since we are having multiple appliances replaced this year.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Has amazing benefits and peace of mind knowing I have protection on my devices. Definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
Get it! You will thank yourself!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.totally worth the money. Any purchases are covered under this policy. You can rest easy that they are efficient and timely.
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed the consultation with thr Best Buy Geek Squad they set me up and got me an understanding of what I have and need in my home.
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used yet , Bt like how it sounds Hopefully they stand up to their word. Bt so far items we have purchased have been good quality.
I would recommend this to a friendRated 5 out of 5 stars
We use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love knowing that my software is protected the agent did a wonderful job explaining.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We REALLY value our TotalTech package. Have used several times and feel more confident knowing that we have someone to assist us when needed.
I would recommend this to a friendRated 5 out of 5 stars
this is a great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a must have if you plan on purchasing any electronics. Savings on computer repairs, purchase plans, and so on.
I would recommend this to a friendRated 5 out of 5 stars
BestBuy Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have taken full advantage of our membership, including the discounts and delivery/installation services available with all of our purchases.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for sharing your experiences with us! We are happy to hear that you have been able to take advantage of the many benefits available with Totaltech. Should you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 5 out of 5 stars
Fridge delivery on January 23rd
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge delivery on January 23rd was amazing. There was no problems getting the fridge into my house. It was a perfect fit. The 2 delivery man were great!
I would recommend this to a friendRated 5 out of 5 stars
Otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box case is the best! I love the color of it
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a peace of mind having this so far I didn’t used but it is a good enhancement to have it
I would recommend this to a friendRated 5 out of 5 stars
Good Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value. I use it all the time. Saves money, and we all like that. It's worth the cost.
I would recommend this to a friendRated 5 out of 5 stars
Total tech is a bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent opportunity to have qualified trained technicians to service and set up equipment the right way
I would recommend this to a friendRated 5 out of 5 stars
Great! Love total tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is great to have! They explain ANY issue you might have or any concerns!!! Very easy to talk to and understand!!!
I would recommend this to a friend
