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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great! Love total tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is great to have! They explain ANY issue you might have or any concerns!!! Very easy to talk to and understand!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this servIce multiple times and they were able to solve my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage for an excellent price. Thank you I appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend kid proof protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pays for itself quickly. if you have kids pets or want to get at least 2 years out of ur electronics/ appliances 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but top notch service. Worth every penny. If you are considering making big purchases I strongly recommend getting the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. It cost me nothing extra, not even the house call, to have my computer fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Membership program, I would recommend this to my friends and Family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought total Tech for peace of mind as a senior I need all the help I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel home with it because even when I walk in the store I feel like I know and I have everything I want to my comfort…

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Totaltech is unnecessary for most

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy total (formarly totaltech) is worth the cost of purchase if you have a lot of appliances that you need installation for. The cost of the service is $200 per year, so any installation costs above that make the service worth the cost. Aside from that, you get extended warranty services for the year of purchase, which is completely redundant since all appliances come with minimum 1yr manufacture warranty. I thought i was getting a good deal on exclusive promotions as well, but now the $50 tier includes the same promotional prices, and the discounts are noticably worse. The tech support is mediocre so having it be 24/7 isn’t really all that helpful. It is not worrh the cost for most, but if you need free installation, it may be worth it for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a good value. It was a helpful asset and I would purchase this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech has you covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is the best thing I can have -- I am not that tech savy and any issue they can help with and solve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. Love the peace of mind enjoyed with the protection plan, ranging from price reduction and geek opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimate thing to have. I never knew I needed this till I did and now that I have I will continue to get !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Rec this plan for anyone that loves tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is great. I’ve gotten lower prices on a few items bc of having this and it’s also been a huge help when setting up home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years of geeksquad included, and discounts on merch. Great deal for 200 bucks a year. Pays for itself.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey Bill. Thanks for your review, we’re happy to hear they you’re enjoying your membership. The Best Buy Protection that is included with the membership is a great way to protect your devices for more than just software concerns. Access to exclusive products and sales is not mentioned often, so I’m glad you’re able to find value here. We hope you continue to get the most out of your membership, save on many in-store and in-home repairs and services, and take advantage of our 24/7/365 tech support. You may view all your benefits here, www.bestbuy.com/totaltech and if you ever have any questions, you may reach out to us at (888) 237-8289 or send us a private message on Facebook, Instagram or Twitter. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Got My Money's Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had help from several Geek Squad members, all were great to work with. Phone, computer, dishwasher, phone again. So much easier with their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WINNING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a winner! They updated my computer and cleaned out the fraud alert. Really appreciate the GEEK squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership, don't miss out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership, it has saved me a lot of money. It gives you peace of mind and the support is A+. This is well worth purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is a steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an outstanding value. It paid for itself on my first use. I plan on renewing this annually because it provides peace of mind.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We couldn't agree more! There are so many perks and savings available with a Totaltech membership, and we're happy to hear you plan on renewing and continuing to save. Please be sure to check out www.bestbuy.com/totaltech for the most up to date information and benefits to use at your advantage! BBY-ExBrand_Totaltech