Customer Ratings & Reviews

I returned a new purchase laptop that didn’t have enough memory. The process was very smooth and efficient! Very much appreciated. I have a membership card with Best Buy.

Best bang for your bucks. Always there and helpful to resolve your issue/issues.

Love be a total tech member , great perks and warranty. Everyone should be one !!!

This membership offers real value. It also provides peace of mind and protection.

The membership is worth the money. I plan on renewing again. The Geek Squad have been so great with helping me understand my new laptop and always being available to have it at all times

Appears to be a good deal for services thru the Geek Squad.

Peace of mind with geek squad support is everything. Get the deals because of the membership

The techs were very knowledgable even though my computer was too old to be salvaged

Great support....geek squad is great to work with....professional...friendly....helpful...especially when you are not a "techie"

This membership is great! You can use the efficient geeksquad team for any of your needs and you get great discounts and credit!

Everythinh from purchase to installation and service is great.

Everything was handled by people with knowledge of the product, trained to enlighten us with all the information we needed to feel comfortable with use of our new laptop!

great value blessing to have and keep rewnewed any problem they are there geek squad

I have had this product for over 12 years and rarely use it. I canceled about a month ago and today I had an issue with some software. Agent Stephanie was beyond stellar in her skills and demeanor, which is why I am resubscribing immediately. Thank you Agent Stephanie and Best Buy!

I ise this membership for all my purchases at best buy and i do.renew eaxh year

My yearly membership with Best Buy has been a fantastic investment! The benefits, such as exclusive discounts, free shipping, and extended warranties, have saved me money and provided peace of mind.

This membership is a real value. The techs that we have worked with are very friendly and helpful. I would recommend purchasing Total tech.

If you shop at Best buy alot. Its 100% worth being a member.

I always count on Best Buy in store support and advice. The Geek Squad was at my hime this week to help me with questions and a problem. !!

I had previously cancelled my membership but after I had problems with my computer and took it in for repair the difference between the repair and the membership, I decided to renew my membership.