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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

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82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,508 reviews
  • Rated 5 out of 5 stars

    A must have for every electronic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased several products from Best Buy and did have an occasion to use it was glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my monies worth with this plan. Free installation of appliances and expert computer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I have everything on time was a gift to my nephew

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      That is definitely a nice gift to give, and we appreciate your feedback. If you need any assistance, we offer 24/7/365 support by vising www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Totaltech? Totally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is definitely worth the price. Top tier customer service and I appreciate the additional member discounts throughout the year.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review! We are excited to have you as a Totaltech member! Great member discounts is only a small part of what makes Totaltech so great! You can find all your awesome benefits and perks here at www.bestbuy.com/totaltech! If any repairs are ever needed or you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1-888-Best-Buy or 1-888-237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worry free care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives me a worry free, total protection that I can use anytime. And I do use it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Includes Appliance Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a full kitchen of appliances and opted to purchase this plan because it includes installation. The installation crew was awesome! A great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Totaltech membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a no brainer.. It paid for itself already with discounting tech support to install my newly purchased security system/

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad to hear that you are enjoying your Totaltech membership benefits. Along with free and discounted installations, Totaltech also offers benefits like an extended 60-day return period for most items, Best Buy Protection on applicable products included, as well as 24/7/365 Geek Squad support. To learn more, you can visit www.bestbuy.com/Totaltech or feel free to give us a call at 1 (888) BESTBUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We loved our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved having this membership I am sad it was removed I wish they would bring it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using Geek Squad and found them helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I purchased my last computer. I have used it three times already and the team is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must grabber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s amazing i definitely recommend you or anyone getting membership its worth it anyway you buy from bestbuy is automatically under warranty

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thanks for your review! We are happy to have you as a Totaltech member! It is certainly a sigh of relief knowing that you are covered by Geek Squad Protection under your Totaltech membership. You can find all your great benefits and perks here at www.bestbuy.com/totaltech! Please remember to take advantage of the benefits offered! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is a great value. Saved delivery fees and received a free warranty on the item ordered. Peace of mind knowing everthing is protected.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hi, Robert! We know peace of mind is huge when it comes to important devices and protection. We're happy to hear you've been able to save on services and enjoy all that Totaltech has to offer! For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service to have on your electronics i highly recommend to have specially on expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we where getting are appliances replaced and we bought this with it this is awesome because it covers EVERYTHING up to 2 years!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not such a good deal after Best Buy changed term.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its been beneficial; however, Best Buy recently modified their contracts so that you don't get in home service and now they won't set up your appliances for free even after u purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking it was only for the laptop but it comes out that it covers everything from the time that I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed product, aplys to all your different products bought through best buy, also gives you extra benefits like free tv mount/delivery and extra's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This memebership is very valuable you get everything in 1 protection and peace of mind if anything happens to your items you purchase under the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edler friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since there were no instructions with new Ipad the total tech is well worth the money so you don't have to pay for the techs to help you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked at the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chat representative online was trying to sell me things instead of just assisting. Just help me and don’t waste my time. Eventually the person did what I asked, but it was not quick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. Totally worth the money…

    I would recommend this to a friend