Customer Ratings & Reviews

This was a good deal for me. Work I needed done would have cost substantially more if done on a piecemeal basis. Total membership covered it and the work was done quickly and well.

Love the TV. Easy set up. Picture and sound are perfect. Definitely recommend to a friend.

I'm very satisfied with the purchase of my brand new TV.

I purchased this membership based on my last purchase of an EPSON printer/scanner at Best Buy about 4 1/2 years go. A Geek squad tech came to my home, set it up and left after all checked out. I had several issues with the printer and GEEK squad returned .. NO PROBLEM no extra cost.. when I purchased this membership .. I purchased it based on the salesman informing me that this would cover home installation????? I had to pay $129 extra for a home visit that was not completed

Best buy has very good costumer service....and return policy

After being "frauded", I am soooo thankful for the guidance and help with a new computer. I am able to contact the agents any time with questions and they are so helpful. Can do by phone or in person in store. It gives me some confidence and eliminates some worry in these crazy times. The agents have been so helpful and appointments have been prompt and effective.

Buy all you need and pay later on Monthly auto pay is preferred to avoid fees

It’s very useful to have membership you get offers and great deals for new product and upgrades. Also help you finding things or items fast, you just have to log in and search for it. Simple.

Great value for the service provided. I know how to do my own computer work but it's great to have competent technicians who can do the work instead so I can spend the time with my family.

Good plan for protection for your tıght and customer service

This gets me help from Geek Squad and extends warranty for products

I have used the service repeatedly. I was hesitant with trying the remote service, but the assistance has been great! I will continue to renew. Well worth it.

I took my computer in for service. The technicians cleaned it up and fixed a problem. It worked out very well.

Highly recommend this. We always renew this every year.

It seems like it is a pretty good service but the customer service area is really lacking.

Had Best Buy Total before, canceled it and regretted it, so i got it back, very easy to use

This membership is a great value. A chance to get sale items. Also gives you the ability to handle emergencies. I wouldn't be without the Geeke Squad membership. They are wonderful

Great product. Easy to install. User friendly. I would recommend this product.

Any time that i have a problem with anything, i give the team a call an they help me resolve my conserne. It is a great investment.

This membership is a good value. The Geek Squad was able to clean our laptops.