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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 11,508 reviews
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I haven't had to use it yet. But I'm at peace, knowing it's there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for everything you get. Great help is always available. It gave me a sense of confidence that I had knowledgeable assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself many times over, especially when you are upgrading or renewing anything Best Buy has to offer. Great rewards and perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service on & off, they are very helpful, nice, knowledgeable, kind; so thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good and give you a peace of mind is good to have it and use it thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been an ease of mind knowing I have someone to back me up incase anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceptional service lan great valuer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best decision in long time -besty buy service rocks-they are frienly and super knowledegable-timely and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Extremely helpful with install and questions. My installers were top notch and deserve recognition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the best way to purchase needed item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The product is great. Didn't have to wait for tech he came when he scheduled and was efficient and friendly.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for sharing your review with us! We are so happy to hear about the great experience you had as a Totaltech member. Please go ahead and check out all the great benefits available to you here at www.bestbuy.com/totaltech! Please be sure to take advantage of the benefits offered! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY, which is 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, it covered all my purchases with a 2 year warrenty. Just a bit too expensive for me. But otherwise I would’ve kept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product . My computers were hacked and needed scrubbed and it was c Covered under this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy in Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely gave me a piece of mind. No worries when it comes to installation, tech support, and best of all; they come to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much worth the price of entry!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying in to totaltech, but i can absolutely recommend it. The savings you get outweigh the costs for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain anout the total tech package. Haven’t needed to use it’s main features yet, which is a good thing. Glad i have the reassurance though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership and ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love you guys. You got my computer set up along with the printer and phone. You recommended a bigger switch to plug everything into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth it especially for gamers like me who love to just play and don’t know how to fix my computer at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have to ensure warranty on products purchased at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service to choose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has a value that comes with a warranty for the tv and a discount on prices when installing other services and buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy really goes above and beyond to protecting their consumer. This service is ideal when protecting our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer scan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our home computers was compromised. Totaltech membership allow all 3 computers to be checked at one price. The technicians were very helpful.

    I would recommend this to a friend