Customer Ratings & Reviews

helpful in many ways. Online wish more spoke with an English clearer hard to understand some.

Good value, Professional, courteous agents. Very helpful and pleasant at all times. Thank you.

Member was really helpful with this purchase. Very happy

Have needed assistance a couple of times and was always helped by great individuals.

Very good ,just to high for my budget at this time

Got this membership couple of months ago, availed it right away. So far I'm happy w/ the services I got, exceeded the amount I paid for membership.

Everyone so amazing welcome everyone Customers that come in the door. I love doing business with Best Buy.

this is a great value. it doubles the warranty up to 2 years. worth the money when you look online for extra discounts on certain products

Well I’m debating but seems to be worth it for what you get also less stress with knowing they have your back when things go wrong

First time to acquire the membership, it surprises me with all the perks! Best buy really is the BEST!

No worries of issues arise, just troubleshoot prior to contacting . Then you’ll be sure it’s needed.

Total tech plan is definitely worth getting, free warranties plus savings on top. Really can’t beat it

These guys have been so helpful when I need help with a set up and with simple tech questions.

Would highly recommend becoming a total tech member for warranty! So many discounts and free things you get with it!

Your service is really good but about subscription you are not very clear. for your member please be more understandable. Sincerely

This is a very valuable tool to have in a small business. The comfort of knowing you have help and are protected is great.

The Totaltech Membershsip is an absolute 'must-have'! Definitely a great value as far as pricing goes, and they are all fantastic to work with!!

This membership is a value. The free delivery, setup and removal of old appliances was perfect. The installers were top notch.

Amazing product, I just found this gauge with almost eBay Amazon price

While I was always thanked for being a member when I called, the service was not always of value. On one occasion, a store employee informed me that Best Buy Geek Squad no longer made house calls to service equipment. This was right after I had an service call. Furthermore, the advice that I received via the phone was, at times, very inaccurate, verging on worthless. Several times I would be forwarded to another agent who knew virtually nothing, and might even give worthless advice. Ultimately I probably saved $50 after deducting for the membership. This barely offset the aggravation of calling. I certainly do not plan to renew,