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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,509 reviews
  • Rated 5 out of 5 stars

    Insurance always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I got it but you can save bread with this membership and you could also keep your items protected year round.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this plan. It's nice knowing that should something go wrong the solution is just a phone call away.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey, Susan! Thank you for your positive review. I know how important it is to have devices covered in your home. Knowing you have protection and 24/7 support available is one of the best parts of being a Totaltech member! We're so happy you've been enjoying your membership, and we encourage you to visit www.bestbuy.com/totaltech for more information on savings and benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and quick in getting my computer back to me. Even gave me options as to what part I needed to purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The benefits of this plan are amazing. The free warranties pay for it with one purchase of an appliance.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad that you are enjoying your Totaltech membership. Besides Best Buy Protection plans included on applicable products, your Totaltech membership also offers an extended 60-day return and exchange window, member exclusive sales and pricing, 24/7/365 Geek Squad Support, among other benefits. Feel free to visit www.bestbuy.com/totaltech for more information or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership great and valuable asset to any purchases you make now or in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly price. Luckly i did not had to use it but good option to have at least for the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Good to have a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good program. I see the benefits of having this option for repairs, services and tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love totaltech. This is super worth it to keep all your devices protected when you buy from Bestbuy. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use total tech every time im in best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend becoming a total tech member for warranty! So many discounts and free things you get with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with our printer not working. My husband purchased the Geek service and the excellent tech was here for two hours and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very necessary to purchase this Totaltech support. It helps out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought this membership, it is necessary when purchasing products such as a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They answered my questions and clarified my confusion with stuff. I renewed my membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value this membership provides is hands down one of the best. Customer service is excellent and ease of use is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll get member pricing plus unlimited Geek Squad troubleshooting help when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth it if your buying products that need warranty especially expensive products worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was appropriate and easy to you. The size is what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a big plus. You get early access features nice discounts and 24/7 help support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but a little pricey but worth it to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, nice people, but long wait times in store

    I would recommend this to a friend