Customer Ratings & Reviews

This was the perfect solution for getting my computer updated to Windows 11. It worked out great all around & now I have continuing protection.

A must have when you own many devices and especially the more expensive items like gaming laptops, TV's and Gaming PC's

not being tech savvy, I rely on the Geek squad. And they haven't let me down.

Real value. I haved used this many times and so happy to have yhis coverage

Had my PC 'tuned up' so it would run better. It ran faster, but still had some issues that weren't a problem before I brought it into the store. A phone call and an hour call resolved the problem.

This membership is a great value. It offers special perks and access to the Geek Squad. It offer peace of mind that whatever your issue is they will address it and help resolve it.

I have dealt with Best Buy for years, either buying merchandise or using the Geek Squad. Their products are quality and the customer service excellent. I recommend Best Buy wholeheartedly.

Membership is a real value!! Unlimited Geek Squad!!!

Love Best Buy I get all my electronics from here. They have good customer support and good warranty and if they don’t curry the item in stock anymore, they would give him something similar to with some current he have

I always shop here for years they are always professional and knowledgeable

Easy returns,they are very helpful . Great warranty

Excellent investment when you want & need info about products, services & also need qualified technical support, to help you maintain your purchases.

The price seems scary at first but honestly after giving it a shot the benefits are something really worth it, especially with how expensive everything is now this will save you THOUSANDS.

Hi bestbuy member Total bestbuy membership is a great deal. Whenever I have a problem with my laptop. I call bestbuy Greek squad. Problem resolved. Have a great day

I love the membership cause I got the best savings, rewards. The best coverage for my electronics

I am always pleasantly surprised when I go buy something and this membership positively affects my purchase.

I have had Geek Squad and now Total Tech for close to five years. Almost all service technicians have been helpful and knew their stuff. Recently I purchased a new Dell with Windows 11 and had zero problems. Until I had to have my modem replaced. My printer stopped communicating with my computer. I called Total Tech three times and they worked remotely for literally hours. Each time I had to leave the computer to get something to eat. Not one of them called me back when finished and all three indicated in the chat that they had fixed the problem. However, that was not true! I have not been able to print for a couple months. For the past two days I have been researching it nonstop and today I solved the problem. It was as simple as removing the printer software and reinstalling it to recognize the new modem. Educated technicians should have known that was the problem, especially when I told the second and third one exactly what happened!

The GeekSquad employees were very patient, friendly, KNOWLEDGEABLE, & professional. I like knowing that I have technical support when needed!

I love the peace of mind of the membership offer me

I buy a lot in Best Buy so this membership saves you a lot of money on the long term