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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,508 reviews
  • Rated 5 out of 5 stars

    HUGE value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for the included protection alone. I'm saving so much by consolidating my devices under Best buy total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth having for any device. Worth the membership cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I got it but you can save bread with this membership and you could also keep your items protected year round.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for Bestbuy customers. The amount of support and services available makes up for the cost which isn't bad for 2 years.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review! Being a Best Buy Totaltech member has a lot of great benefits all of which can be located here: www.bestbuy.com/totaltech. We hope you're using them all to your advantage and let us know if you have any questions by reaching out to us at 1-888-Best-Buy or 1-888-237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was more than expected. Geek squad when I need them and such a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership. I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a great value to have and I really appreciate the benefits and responsiveness of the team when I have called for help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first due to the price but became absolutely worth it once i saw how much i was saving woth protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our service tech. She's easy to talk to, very knowledgeable. She communicated very well with us throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value this membership provides is hands down one of the best. Customer service is excellent and ease of use is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and quick in getting my computer back to me. Even gave me options as to what part I needed to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helps me the Special prices on the products and the greek squad helps with my my pc updating and installing new parts to speed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This you have to have if you want best prices and loyalty and easy access to having them help you fix issues you may come across.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Daniel! We couldn't agree more. There are so many perks and savings available with a Totaltech membership, and we're happy when customers can get the most out of their plan. Please be sure to check out www.bestbuy.com/totaltech for the most up to date information and benefits to use at your advantage! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Use this membership constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership gives lots of little perks like better pricing and free delivery/installation. Very happy to be a member. Best Buy is my favorite store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but a little pricey but worth it to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this plan. It's nice knowing that should something go wrong the solution is just a phone call away.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey, Susan! Thank you for your positive review. I know how important it is to have devices covered in your home. Knowing you have protection and 24/7 support available is one of the best parts of being a Totaltech member! We're so happy you've been enjoying your membership, and we encourage you to visit www.bestbuy.com/totaltech for more information on savings and benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and easy returns! Having this service really helped when my phone had a defect a couple years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discounts you get on the prices of certain items makes this really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely steal! Great value from the people here at best buy. They fixed my pc and were quick to do it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you plan to use the extra services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TotalTech membership is definitely worth it if you're getting large appliances delivered from Best Buy. Exclusive member prices are nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love totaltech. This is super worth it to keep all your devices protected when you buy from Bestbuy. Highly recommend it

    I would recommend this to a friend