Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11510 reviews
(11,510 customer reviews)to a friend
Rated 5 out of 5 stars
Best Membership Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have it comes in handy I use it for my computers . And it gives you a longer return day policy .
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a very good value for the price. I had to bring in my laptop for repairs once and they fixed it within one day.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was fantastic getting my information from my old computer to the knew one. Great at explaining things to me
I would recommend this to a friendRated 5 out of 5 stars
Love it must get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be the really good deal so happy I got it it’s really worth it. You will get your money back in the first repair
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase for one year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership for a year at a time is great to have just in case something happens to my device.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really was truly worth all the perks that was giving such as free installation and drop off to your front door
I would recommend this to a friendRated 5 out of 5 stars
Good when needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is good and offers a good value when you need the services.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a problem with our printer not working. My husband purchased the Geek service and the excellent tech was here for two hours and fixed it.
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the membership and the benefit that comes within they give u home delivery for free
I would recommend this to a friendRated 5 out of 5 stars
Great staff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support from friendly staff. We needed support for a computer problem and it was well resolved
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my laptop for a year and t has been great. I have not had to use my totaltech warranty.
I would recommend this to a friendRated 5 out of 5 stars
Good deals and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely useful. Much better option than going for home warranty for appliances through insurance companies.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, was quick and easy. Didn’t have any problems
I would recommend this to a friendRated 4 out of 5 stars
Great Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was appropriate and easy to you. The size is what I need
I would recommend this to a friendRated 5 out of 5 stars
I love the Geek Team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When ever i call they assist me until the job is complete. They know how to treat customers. Great to work with.
I would recommend this to a friendRated 5 out of 5 stars
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like it works great. Haven’t had any issues as of yet. Additional payment may be needed for product that is not bought from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Membership benefits are worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a fan of the best buy membership program. The store has the stuff i need and the experts to guide my decisions.
I would recommend this to a friendRated 5 out of 5 stars
Questions Quickly Answered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When problems arise quickly get answers. Good follow thru. Questions are quickly answered and.good follow thru.
I would recommend this to a friendRated 5 out of 5 stars
I lovw bwing a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership will save you a bunch of money for repairs . Any issues or problems you have will be covered by this membership.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hey, Kirstin! Thanks for sharing your positive review. It's always great being able to save money, and a Totaltech membership allows you to do so along with getting additional support and service options. We're so happy you've been enjoying your membership, and we encourage you to visit www.bestbuy.com/totaltech for more information on savings and benefits.
Rated 2 out of 5 stars
Not worth it, don't buy junk items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose if you have a lot of items it may be worth it but over all it's basically another extended warranty scam. You're paying for a year coverage for just in case something breaks. It's a gamble either way.
No, I would not recommend this to a friend
