Customer Ratings & Reviews

This membership is an amazing value! I highly recommend that everyone get it. You will not be sorry.

everyone is so nice and i know so little about computers so im glad they are there to back me up

The Best Buy Total Membership has saved me $1,120 in repairs and installation—making it one of the best decisions I’ve made. Every time I needed something fixed, I either got a huge discount or didn’t pay anything at all. The exclusive member pricing and “My Total Membership Deals” helped me save even more on purchases, plus early access to sales is a nice bonus. The 24/7 tech support is super convenient, and fast, free shipping makes online shopping even better. If you buy tech often or need repairs, this membership pays for itself fast—highly recommend it!

When I say fully covered anytime I need to get a fix for any of my devices, I take it to Geek Squad and they always do everything that needs to be done!

It gives us peace of mind to know the geek squad is there to help us when we need it.

Recently I purchased my Total Tech Membership and a new Sony Bravia HDTV at the Best Buy in Summerlin--Las Vegas, NV. I have already used my membership and look forward to its continued benefits. These purchases were made possible by the help of Best Buy sales person Denzel. Denzel took the time to explain the features of the television I was interested in, and also the Total Tech membership. He showed me other television options also. He was really positive and willing to share his knowledge so that I could make an informed and comfortable decision. As a side note, a week before, my daughter purchased a microwave oven with the assistance of Denzel! Thank you, Best Buy. Denzel's assistance reminded me of why I am a happy, on-going Best Buy customer.

I'm able to purchase electronic products for a family of five at the Best Buy prices... Holiday sales are even bigger and better for the best products and warranties on the market... I would encourage everyone to buy from the Best Buy...

the membership gives me peace of mind knowing Best buy is behind the items I purchase

It's peace of mind for so many things - TV's; Computers; Watches. The best value in the long run and worth every penny

Have used this membership in the past. It was always helpful

Good so far, nice to have fast free shipping and everything coming with the 2 year warranty.

Best Buy Membership has been great. Haven’t looked back since

The membership pays for itself, easily. We never have any issues if we need to utilize it. The service is great.

I’m really excited! To see how this protection plan goes with Best Buy. #Geek Squad, aka not extended warranty. Anyways I had it added to my account unknowingly 2 years ago but had it corrected since then ; I had no idea what it was at the time. But the Best Buy credit card Customer Service team was great to say the least. I was very happy to have had it figured out. This time I know what it is and I’m excited to see how it goes! I’ll keep you guys updated. Like this to remind me!

Worthwhile for the free data transfer from my old laptop & warranty for tech support

Havent utilized the membership yet. The benefits look great on paper.

It’s been helpful in providing peace of mind for all the products we buy!

Very reassuring to have the expertise of the Geek Squad if you have any problems.

All I can say is that the customer service was awesome!!! Thank you for helping me!!

Best buy membership is great and I can buy what I want at reasonable prices and the customer service is great