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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,508 reviews
  • Rated 5 out of 5 stars

    Best Membership Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have it comes in handy I use it for my computers . And it gives you a longer return day policy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very good value for the price. I had to bring in my laptop for repairs once and they fixed it within one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fantastic getting my information from my old computer to the knew one. Great at explaining things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it must get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be the really good deal so happy I got it it’s really worth it. You will get your money back in the first repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase for one year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership for a year at a time is great to have just in case something happens to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really was truly worth all the perks that was giving such as free installation and drop off to your front door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is good and offers a good value when you need the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with our printer not working. My husband purchased the Geek service and the excellent tech was here for two hours and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the membership and the benefit that comes within they give u home delivery for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from friendly staff. We needed support for a computer problem and it was well resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my laptop for a year and t has been great. I have not had to use my totaltech warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful. Much better option than going for home warranty for appliances through insurance companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, was quick and easy. Didn’t have any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was appropriate and easy to you. The size is what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever i call they assist me until the job is complete. They know how to treat customers. Great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like it works great. Haven’t had any issues as of yet. Additional payment may be needed for product that is not bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefits are worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of the best buy membership program. The store has the stuff i need and the experts to guide my decisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions Quickly Answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When problems arise quickly get answers. Good follow thru. Questions are quickly answered and.good follow thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I lovw bwing a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will save you a bunch of money for repairs . Any issues or problems you have will be covered by this membership.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey, Kirstin! Thanks for sharing your positive review. It's always great being able to save money, and a Totaltech membership allows you to do so along with getting additional support and service options. We're so happy you've been enjoying your membership, and we encourage you to visit www.bestbuy.com/totaltech for more information on savings and benefits. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Not worth it, don't buy junk items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose if you have a lot of items it may be worth it but over all it's basically another extended warranty scam. You're paying for a year coverage for just in case something breaks. It's a gamble either way.

    No, I would not recommend this to a friend