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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 11,508 reviews
  • Rated 5 out of 5 stars

    I've saved money in just a short time I've had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Total Tech membership is great because I can get assistance anytime I need it if I have any problems or need assistance.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We agree, that is great! There are so many perks and savings available with a Totaltech membership, and we're happy when customers can get the most out of their plan. For 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have if you purchase electronics often.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. Agents bend over backwards to satisfy clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth getting. It pays for itself and you are assured of good service from its staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Definitely would recommend. Provides you with a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This have saved me!!! Thanks Geek squad!! I had hacker took over my computer. My phone. Thank goodness they helped me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth cost. The ease of service scheduling and the tech support both in store and at residence is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. Have used Best Buy service before. Very reasonable for a one year fee.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello and thank you for your review. Our Totaltech membership has a lot of great benefits that you can take advantage of. You can check out those benefits and perks at www.bestbuy.com/totaltech! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech was a great investment giving me peace of mind. The Geek squad are the greatest and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They knew what they were doing and stayed until it was set up right. Could not be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it. I bought two TVs and had both delivered, mounted and uninstalled the old one. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad takes my equipment maintenance upwa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership opens the Avenue for timely cost effective and necessary repairs and maintenance of existing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff. Did an excellent job on our computer and they are very helpful/professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty improvements needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs improvements as people rather buy the original warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership. Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when an electronic device is going to fail. This service gave me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Lagnappe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership covered my swinging wall mount installation and set up so any services after that is Lagnappe (i.e. a little something extra).

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! We're thrilled to hear you've been able to take advantage of Totaltech services and save on installation. Please be sure to check out www.bestbuy.com/totaltech for the most up to date information and benefits to use at your advantage! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed the total tech but glad I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't like the auto renew

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read above. Think that i should be notified prior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a great idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been a huge $saver for us. It covers all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made in a long time. They are very responsive and have great service. Helped me with multiple different devices.

    I would recommend this to a friend