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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 11,509 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it. I bought two TVs and had both delivered, mounted and uninstalled the old one. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad was very helpful in figuring out what was wrong with my computer and helping me pick out a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    teaching old dog new tricks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the total tech is a great value lacking computer skills it nice having some person i can talk to to guide me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth cost. The ease of service scheduling and the tech support both in store and at residence is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect deal when shopping with Best Buy. They do instillation and take away of old appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth getting. It pays for itself and you are assured of good service from its staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual Update on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know anything about updating my computer, so I’m hoping Best Buy has my best interest when I pay my annual maintenance fee.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Greetings, Judy. Updating a computer is just one of the many services that we provide to all our of Totaltech members. When you are ready to get that done, just give us a call at (888) BEST-BUY or (888) 237-8289, and we can get you scheduled. If you are interested in all of the other services that we provide for our members, please be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Purchase for one year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership for a year at a time is great to have just in case something happens to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is an amazing service for all purchases made through best buy. Awesome for any and all issues with product bought through them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is very PRICED!!!! Good, but expensive!!!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Nancy! In addition to exclusive access to hard-to-find products, with Totaltech you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, up to 24 months of protection, an extended return/exchange window on most products, free appliance delivery and installation, and more with an active membership! All of these savings and benefits add up. For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value if you’ve got a lot of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get some work done on a PC. Was pleasantly surprised that it also covers my subsequent new purchases. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good deal, we made up the cost of membership in a month after purchasing. Agents are attentive and resolve issues promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing how they helped, working with professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discounts you get on the prices of certain items makes this really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support. Luis and his team are very knowledgeable in the cell area. Would recommend it high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever keeping this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership is the best thing I’ve ever done wouldn’t know what I would do without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best subscription ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech brought my dead computer back to life. They troubleshooted the problem found went my computer would not stay on.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are very happy to hear about the great experience that you had with getting your computer back up and running! As a Totaltech member, you are provided relief by knowing that your products have protection, in the event you should need it. Please be sure to check out all of the other great benefits of your membership here at www.bestbuy.com/totaltech! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love it and use it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome and it has everything i need to keep my equipments running smoothly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goo idea to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is mebership is worh the mony you spend in it give you back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy things from Best Buy everything is good condition and nice electrical thing found in best buy ,

    I would recommend this to a friend