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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,508 reviews
  • Rated 5 out of 5 stars

    Really Love this Membership. I would recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service. I have really benefited from having this and it has really helped making me feel safer with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , I love that when you have this you can use it on any electronic in your home that you have issues with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worthwhile membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use the membership to it’s full extent but when needed simple tech support it’s very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy is on your side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase for those that are often in and out of Bestbuy. great return/exchange period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for the surface pro tablet! Works great, and easy to use! Great membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked the totaltech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The totaltech membership was great. But I don't like that they changed the membership benefits and rebranded it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in very handy with my wife’s computer. The techs were both knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I've appreciated how convenient this service is. Gives me peace of mind in case anything crazy happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality program. They be doing top notch stuff. Help is just a call away or a visit away. Truly worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the rewards and deals I get with my total tech membership! Best decision ever for fequent shoppers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transition from old computer to new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the service I got, transitioning from old computer to new. Everything I asked for was taken care of with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new. Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve had the membership for two days and saved 50 dollars so far. Looking for something else that I can not live without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were so nice and professional and nice they were so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people know their stuff helped me set up my new laptop and customized it to my needs Very friendly and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership provided Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is a great thing, Free warranties on electronics, free service and assistance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was great, now its average!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this service it included mounting of television on top of other perks, looks like that option was recently removed and now its extra for that mounting service, so not as great value as before IMO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love this membership, i recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very valuable membership. the geek squad is totally helpful, and it’s a great deal to have for your valuables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve save so much money by buying the total tech program and all the peaks that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always prompt to help and support and are truthful about what should be the right thing to do for the item.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your feedback and we appreciate you being a Totaltech member! If you ever need support, please reach out to us at 1-888-237-8289 from the phone number attached to your membership. You can also chat with us by visiting us at https://www.bestbuy.com/contact-us and signing in. This will ensure you reach one of our Totaltech Experts. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value. Help anytime with anything and they really know their stuff.

    I would recommend this to a friend