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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 11,508 reviews
  • Rated 5 out of 5 stars

    Membership for years now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for mounting tvs and appliance repairs. Discounts and free delivery is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership has great value from protection, geek squad service, total tech member discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individual, friendly, prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, super friendly and individualized. Very well planned out. a bit expensive for how often I use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the honor to have this membership twice and believe me i used this once years ago and the service was flawless

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey there! We are happy to hear that you had a great service experience and we appreciate your review. Please be sure to check out www.bestbuy.com/totaltech for the most up to date information and benefits to use at your advantage! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership is used all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several things from Best Buy since joining this membership and its healped me with each purchase Ive made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this membership for years and am very pleased with it. Best Buy has always been there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price for compatible deal: protection warranty and including accessories came along separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my car stereo, alarm, my hose door bell, my washer dryer, and my dash cam installed for zero dollars. Zero i tell u!! Nada!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad to hear that you are taking full advantage of your Totaltech membership. Along with free installations on many things we sell, we also offer an extended return policy on most purchases, as well as free Best Buy Protection on applicable products, as long as you have an active membership. To find out more about the benefits of Totaltech, feel free to visit www.bestbuy.com/Totaltech or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Not as bang for your buck as you might think

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for this because of applecare as i recently purchased a macbook pro. I realized afterwards that just buying applecare in its own would be cheaper. The longer return window is nice and the membership prices on some stuff is nice too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Have had a membership for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind comes as I know that if I have a technical issue that they can help me solve it - remotley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Backup support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had membership in the Totaltech program for the past year. I find their support to be very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any problems with best buy over all there a good store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money Have had them out three times this year Have resolved all issues we have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it amazing Best Buy’s the number one store to shop get ur wants and needs at a affordable cost with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the ability to take our computer to tech support when something goes wrong for them to fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CELIA M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST TOOK SO LONG TO GET A APPOOINTMENT AND THE PERSON I SPOKE TO WAS NOT VERY HELPFUL AND TOOK SO LONG TO GET A APPOINTMENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. Had computer issues and this was valuable for the repair process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have someone to help problem solve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not technical to speak of and feel better I have a service on hand for when my gadgets act up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helped me save a lot of money when I was purchasing a new stereo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality at affordability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was light weight great price and Came with ink cartridges for 3 months!

    I would recommend this to a friend