Customer Ratings & Reviews

Awesome service! We had to return the desktop, and they promptly refunded our money because it was unfixable

Was great when they offered installation services. I had multiple tvs and washing machines installed easily. Well worth the price. The new total tech might still be decent but I think the install service is what most people found. value in

I recommend this to everyone. I mistakenly thought I was safe until I got hacked. Please protect your devices dont be like me.

I can’t say enough about Best Buy’s customer service, there has never once been a problem they could not resolve

This is something you buy hoping youll never need it. We haven't used it yet so of course im satisfied

That's a great service for those who buy products very often and needs warrant! Despite the discounts!!! Recommend.

I definitely recommend them they are very professional.

This is really good to have, especially if you have a lot of technical gadgets.

Getting my stuff transferred was professionally done. It was a wee bit expensive, I thought but they did a great job.

I love Best Buy I will never go anywhere else to buy electronics or appliances from anywhere else but Best Buy

Bought it with my computer and had the added feature of making discounts on some items

It is invaluable for use in setting up a new lap top and having several large appliances delivered and installed.

I've never had any problems with best buy over all there a good store

Total tech is one of those things you never need until you do. Good for those little things you need an assist with

I would definitely recommend this package. We have a lot of devices in our household that now are covered if anything happens.

Geek squad support was very helpful they just resolved my issue within 2 hours thanks to Geek squad support

Extremely and I mean extremely useful. Mu yoga crashed and was useless, totaltech saved me from spending not** ton on repair cost

Enjoy membership. No problems, like that everything purchased is covered.

So far so good. I had to bring in my PC to get repaired and some parts replaced and best buy has been great.

The geek squad is excellent but had to cancel my subscription because customer service was rude and unprofessional.