Customer Ratings & Reviews

The Membership is a win win for everyone especially during this time of the year.

The membership is great. It covers basically everything which is the best part.

This is a must have. Especially if you’re dumb enough to buy Samsung products like I did.

Was great , I bought the secondhand dishwasher and totaltech took care of installation.

I’d previously purchased totaltech but had let it lapse. I renewed after making several purchases this year. I won’t regret it

A good thing to have, have saved on items and services, good value for price

That's a great service for those who buy products very often and needs warrant! Despite the discounts!!! Recommend.

When you renew your membership, make sure to renew the existing/ old one. I made the mistake of buying a new total tech membership and my items were not covered in the new one since they couldn't map the items to the new membership and they wouln't fix the item for me.

Was awesome. Fixed our computer issue. Were very nice, speedy, and quick with everything. Highlt recommend

love that it’s so easy to use and helps with replacement

Total tech is completely worth it. It has madenitnsoninknow my electronic purchases have coverage

It is invaluable for use in setting up a new lap top and having several large appliances delivered and installed.

This membership gives you great value! Deals and protection!

The total tech is a great membership to have never new all the perks it offer

The person who help us at the store, since the beginning he star offering help for us at all the time.

The whole experience was awful. From the start, the service bay couldn't find the parts and sent me to customer service to pick it up, who stated that the parts were in the service bay. I left for a few hours, they had forgotten to call me when it was ready. I think this was because they lost their keys to the inside entrance, making me walk around the store to enter. They were understaffed, so I understand. I picked up my car and drove home. I was happy enough at this point. The real issue here is that the backup cam isn't useable to backup into a parking space. If I rely on it, I absolutely would hit a car in the process. The good part though, I wouldn't hit a car directly behind me as it shows that I am to stop 5 feet away from where the guide line is. If there's a sidewalk, I can backup to where I can no longer see the other side of the sidewalk, and it is perfect... I did have the option to return the backup cam and cancel my membership, but they told me that they would charge me for the installation of the backup camera, which they would deduct from the total tech membership. I did get $3 back from the membership at least.

Getting my stuff transferred was professionally done. It was a wee bit expensive, I thought but they did a great job.

Total tech is one of those things you never need until you do. Good for those little things you need an assist with

Best money spent. Don’t have to worry about anything I have purchased. Everything is automatically covered.

Best way to get Best Buy Protection Plan. This covers all your products you purchase from Best Buy in one plan at one cost.