Customer Ratings & Reviews

The geek squad is excellent but had to cancel my subscription because customer service was rude and unprofessional.

The total tech membership is a total win in my opinion. With all the savings you will not regret the purchase

This membership plan is of real value and also gives us a piece of mind that all our purchases will be protected

The value for what you pay is completely worth it you get protection on all purchases and discounts that surpass most coupons..

great price for peace of mind if you need them had our ice maker replaced easy appointment & installation by rep

it’s very worth it! I broke my pc and they were able to fix it up

Was able to get my laptop fixed easily and efficiently.

It’s nice and I love your product so much . Thank you

This membership is a piece of mind to our family. We can get help from geek squad that is very professional team

I recommend this to everyone. I mistakenly thought I was safe until I got hacked. Please protect your devices dont be like me.

This membership is a great value. Always glad to have the Geek Squad available to help with technical issues!

worth the price when you compare the costs for computer repair Without coverage. Fast and knowledgeable techs

Good idea and it's cost effective. Highly recommend this. Got it with computer. Glad to have gotten this.

Best Buy is the only electronic store we buy from they are supportive and helpfully. Friendly and honest.

I love not having to bug my friends for help. I feel much better about having the Geek Squad to count on.

Service was top notch. As a new homeowner through the membership period, able to install all the appliances

I love this service that covers all the electronic devices. This is why I buy them all from Best Buy.

Initially I wasn't particularly thrilled with the idea that this has to be renewed every year or you lose your protection on items purchased under this plan or the fact that you maximum coverage on large purchases is only two years. I generally opt for a minimum of three years protection. All of that aside, the free delivery and installation as well as geek squad protection on items purchased under the plan makes it a no brainer. There are exclusive offers, early purchases before the general public and other nice incentives. I have already gotten my investment back three times over in just three months. If you you're a frequent Best Buy flyer like I am, you absolutely have to reward yourself with this plan.

Honestly so worth it as a first time home buyer! It paid for itself 3 times over.

It cost more but it end up saving me more when things stop working I can go exchange or they will repair the issue