Customer Ratings & Reviews

Excellent service. Great fit bit watch. Second watch

The Membership gives you alot of chances and experience to explore the site Properly with good Discount.

I think that it was a good buy and if I had to choose the same items again and I would do it with a cheaper price. Nevertheless, it was a good buy.

nice feeling knowing our membership is there for usus feel safe

Really good, very pricey, and good recommendations

Best Buy Total has completely transformed my electronics shopping. The free two-day shipping, extended warranties, and included AppleCare+ are fantastic perks. Plus, 24/7 Geek Squad support, member pricing, and discounts on installations make every purchase feel smarter. It's a must-have for anyone serious about their tech.

Service was faster than expected, a bit expensive but worth the price tag. Estimated 3 days to look at my desktop PC and only took a single day before telling me the issue. Thank you best buy.

Everyone were very helpful and courteous . Service was completed in a timely manner

We love Best Buy Total Membership. They always take care of us, things are fixed and problems solved!!! They are our IT people.

In and out, no hassle, courteous, knowledgeable good

Great Friendly, knowledgeable and efficient service.

Easy to go in and drop off your device for a quick clean up. They are fast and efficient when they have your device.

The membership is honestly a great deal as a household with 2 Custom built PC's and plenty of electronics. Knowing we are covered if anything happens is great.

bought a new HP desktop love it, everything works good clear screen, size

I would prefer incentives such as coupons and discounts for loyal customers, as I do not use any of the protection service that the program offers or find them useful.

It pays to be a member. Not only m I getting the support and help from the staff I need but I’m doing it all with Great Value why you ask ? It’s simple if your going to buy nice things then you should want to protect it with a staff that’s knowledgeable and dependable and some that is going to do there best to get you the very best value on your product they can. So don’t just take it from my review see for your self and you will not be disappointed. Thank you Best Buy for wonderful service over the years.

Super helpful. Has saved me money on so many things.

The crew at our local Best Buy Geek Squad are excellent. Preparing new laptops, yearly virus scans, and tuneups are done quickly with great results. Friendly and knowledgeable group of professionals.

I never imagined how much this company could put my grievances aside and appreciate new purchasing power.

I have already used and benefited from my membership but getting Geek Squad services that would otherwise have cost me. Like having the two year window of coverage included in the membership.