Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,508 reviews
  • Rated 5 out of 5 stars

    Just mention you have total tech membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really valuable to just get for $200 if you purchase electronics from best buy for it's services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when I needed it! Had laptop problems and they managed to avoid sending it away for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this package. We have a lot of devices in our household that now are covered if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having extra support from projections to headphones and computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy value anywhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything at Best Buy, buy this buy this buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal. I recommend everyone taking advantage of this opportunity to get the best deals.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Robert! We also agree that customers should take advantage of this membership! Totaltech provides you with lots of benefits and savings. These include 24/7/365 support, member pricing, discounts on repairs and advanced services, up to 24 months of protection, an extended return/exchange window on most products, free appliance delivery and installation, and more! For more information and support, visit www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being a total tech member. Just sucks that they changed it to a different version

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love tt

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend any best buy customer to purchase total tech, i have saved up to $900 already with this plan

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Daniel! We are so glad to hear that! Our Totaltech membership has a lot of great benefits, and I hope that you are taking advantage of as much as you can. If you ever need any additional support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any more of your questions. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some tech for 3 days and then children broke it and without this plan i would have been out 2k. Its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usefull

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely and I mean extremely useful. Mu yoga crashed and was useless, totaltech saved me from spending not** ton on repair cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Also used Geek Squad and was satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used Totaltech and they assisted me with my question and issue. Very competent. Very pleased.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Gary! We are thrilled to hear you received great assistance as a Totaltech member. For more information on benefits and support, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the membership every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren’t tech savvy or real good with computers this is for you super easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great if you remember to use it and frequently check for special offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love having the security of this membership 100% worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you want to spend the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me out with my AirPods and a two year old OLED tv that had a bad display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent serviceccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the BEST PURCHASES EVER!!!!! I tend to always get a protection package... And this was just a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the comfort of knowing my device is protected. Awesome service and definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good and good and accepted it have all products with good accessories and good to have in best buy products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing and a great value for what you get, preferred treatment in line and great service.

    I would recommend this to a friend