Customer Ratings & Reviews

I would prefer incentives such as coupons and discounts for loyal customers, as I do not use any of the protection service that the program offers or find them useful.

Easy to go in and drop off your device for a quick clean up. They are fast and efficient when they have your device.

Great Friendly, knowledgeable and efficient service.

bought a new HP desktop love it, everything works good clear screen, size

The crew at our local Best Buy Geek Squad are excellent. Preparing new laptops, yearly virus scans, and tuneups are done quickly with great results. Friendly and knowledgeable group of professionals.

I never imagined how much this company could put my grievances aside and appreciate new purchasing power.

Super helpful. Has saved me money on so many things.

I have already used and benefited from my membership but getting Geek Squad services that would otherwise have cost me. Like having the two year window of coverage included in the membership.

This mwmbership brings piece of mind to me as a senior and not always on top of all the new technologies.

After getting a new job, I had to make many changes to my computer including purchasing a new one including a new printer. I would not hesitate to renew my Total membership with Best Buy. Technical support from the Geek Squad was awesome. Their service was more than I expected and extremely helpful. With my renewal I know I can depend on them to help me with technical support as needed.

The whole support was great thanks loving the phone

The Geek squad is very helpful and kind. I am technology challenged and they don't make me feel stupid!

Good service Repair service fast and well done good

Best Buy’s membership program, known as My Best Buy Memberships, offers a range of benefits depending on the tier you choose. Whether you're a tech enthusiast, a frequent shopper, or someone just looking for solid customer support and savings, there's likely a tier that fits your needs.

This membership pays special dividends. I am more than pleased to have purchased this service.

I consider my membership a good value. Geek Squad is there to help with computer tune ups as well as help with any repairs or questions. Their associates are very friendly and knowledgeable.

EVERYTHING WAS SEAMLESS AND THE TIME IT TOOK TO COMPLETE THE PROCESS WAS EXCELLENT.

Buying the Protection Service gives me peace of mind for all electronic devices

Love this membership easy to use! Very affordable.

Geek Squad is a life saver always friendly and problems solved