Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11510 reviews
(11,510 customer reviews)to a friend
Rated 5 out of 5 stars
SUPER VALUE!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is FABULOUS! My laptop needed service, etc. and purchasing this membership was perfect!!!
I would recommend this to a friendRated 5 out of 5 stars
Spectacular service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ronnie and David did a great job mounting my television. There were very professional and kind. I’d recommend them to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worth it, free delivery, geek squad setup. All item were brought to my home for set up.
I would recommend this to a friendRated 5 out of 5 stars
Love this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the benefits that come with this plan. I can even take my old printer in to see if we can fix the error codes.
I would recommend this to a friendRated 5 out of 5 stars
Worth getting the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good for value! Service was great and even better that it’s good for a year for future purchases!
I would recommend this to a friendRated 5 out of 5 stars
Get this membership and do yourself a favor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership so it’s already save me $600 this year. There’s so many things you can use it for.
I would recommend this to a friendRated 5 out of 5 stars
Need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for those ‘Oh no!’ moments. We’ll buy it again.
I would recommend this to a friendRated 5 out of 5 stars
Top notch program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this program. Any issues I had it was resolved quickly.
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the perks that have come with being a member from prices to bonus products!
I would recommend this to a friendRated 2 out of 5 stars
Hopeless Installtion service for Totaltech member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ordered for GE Gas cooking range and its installation service. As a Total tech customer of Bustbuy the installation was free. However, the person who came for delivery and installation claimed that the valve need to be replaced which cost an additional $200. When I told him that this was supposed to be covered in the Totaltech service, he denied it and did not do the installation despite the advice from the Best Buy customer service representative. As the old gas range was uninstalled and hauled away and because the new one was not installed, I ended up with no gas range to cook on. The attitude of the installation person needs to be changed. I am totally disappointed by the service.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Total Tech membership helps with the Basic install on many large appliances. Any additional repairs needed to bring your home up to code are not a part of the Basic Install that comes with Total Tech membership and as this situations are hard to gauge if we are not in the home we can best advise assuming that your home is in optimal condition for the install. Please check out https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983 . You can call (888) 237-8289, speak to us in store, visit our line chat on our website, Private Message on Facebook/Instagram Best Buy Support, or DM us at Twitter @BestBuySupport .
Rated 5 out of 5 stars
Best Buy’s; best customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation personal very helpful and courteous and the performance of equipment is outstanding
I would recommend this to a friendRated 5 out of 5 stars
We love our membership we take advantage of it all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a must for those who have consistent accidents with there electronic. Worth the extra cost for a home appliances.
I would recommend this to a friendRated 5 out of 5 stars
A plan that works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was glad that I made the purchase of this protection plan. I have used it numerous times. It is a great value.
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the total tech service. Always been available to answer questions.
I would recommend this to a friendRated 5 out of 5 stars
Extra Plus for a non tech family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was an added Plus to the purchase. Provoided guidance at point of purchase to Data transfer from old to new.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price for the peace of mind and availability of tech support when needed.
I would recommend this to a friendRated 5 out of 5 stars
Grateful to have this available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership. The dealings I have had and more than worth the value. it is appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Great services!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there is member pricing and an extended return period is awesome! So many discounts and free services!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are excited to have you as a Totaltech member! You can find all your great benefits and perks here at www.bestbuy.com/totaltech! If any repairs are ever needed or you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1-888-Best-Buy or 1-888-237-8289.
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of protection and other benefits when purchased... including discounts, repair, replacement, etc...
I would recommend this to a friendRated 5 out of 5 stars
Quality Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love Total Tech, which has assisted me for almost a year whenever I have an issue or a question!
I would recommend this to a friend
