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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,509 reviews
  • Rated 5 out of 5 stars

    It's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well there is a ongoing expense one never knows when that emergency may happen in the middle of your project it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is with every penny. This is the best deal they have for continued care and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on having anything installed (tv/washer/etc) this makes complete sense, especially if you have more than one thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech purchase was a great value compared to purchasing the additional warranty for 2 new phones and a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a peace mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal. Covers any tech problem I may have. Available 24/7 support and replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of protection and other benefits when purchased... including discounts, repair, replacement, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is one of the best i have ever used really worth it if you buy alot of items from here it’s definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mine I get protection on all my purchases and the politeness off the Geek Squad and expertise

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Lynn! Thank you for this review and sharing your positive experience! We are so happy to hear you've been able to enjoy the protection and services Totaltech has to offer. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it if you want to spend the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me out with my AirPods and a two year old OLED tv that had a bad display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for help me to install my appliances, the best service and professional person, good job My Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Many benefits

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Totaltech has really helped me throughout the years. Geek Squad has been a blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my previous plan was cancel and not automatically renewed, but I do recommend this for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love Total Tech, which has assisted me for almost a year whenever I have an issue or a question!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    App eff.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] App works fine when using tk pay bby card. It also is pretty good for using the store pick up option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wise guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great addition to all your Technical support, a must have if you are not one of your do it yourselfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a great value. It has already paid for itself with our free deliveries and setup. Not to mention the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and gotta keep it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this membership because it really gives me the best deals and the greatest protection plan as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love having the security of this membership 100% worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great if you remember to use it and frequently check for special offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pit on the phone. The blue light filter is nice to have and doesnt take away from the phone viewing.

    I would recommend this to a friend