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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 11,509 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for the peace of mind and availability of tech support when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer if you want to mount your TV & soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to get my TV & soundbar mounted for free. The techs doing the install were professional & did a solid job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we using all time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing experience with Best Buy and technicians staff. Thanks for great service provided with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will continue my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my membership to fix my labtop and very happy with the service will continue my membership from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that it’s so easy to use and helps with replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad help when setting up new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is always there when you need them. This services will provide you with a peace of mind, just a call call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel at BB has been terrific; very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people take time to get thing in order even when it is your fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my total tech for a year now and it has come in very handy. Installations, extra warranty, apple care you name it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership has been useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to get our Dishwasher Install included. So far the membership has helped offset some costs.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Chris! We're glad to hear you've gotten use out of your Totaltech membership so far. In addition to free appliance delivery and installation when purchasing, you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! For more information on benefits and support, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Must have for best buy shoppers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a best buy credit card paired with this its amazing. Outside of that is good but the cc really helps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the yearly charge and the extra charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying over a hundred dollars per year for a membership I didn't use because the products didn't have issues. Despite paying over a hundred dollars per year, they still wanted to charge an extra $9 for anytime a tech member comes out to my house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    warranty for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership comes with warranty for all products purchased. Unclear if this is in lieu of geek squad protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program! I might actually consider renewing even though I didn't think I needed it at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage for the price. great advantages when it comes down to your computers or and tech you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has already more than paid for itself and everyone has always been super helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. They delivered and installed. Very seamless process. Great job Team BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop often at bestbuy this is a must! Very convenient and worth it to have all you products insured.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thanks for your review! We are happy to have you as a Totaltech member! It's true that Totaltech is great for providing coverage on qualified products! There are lots of other great benefits and perks that can be found here at www.bestbuy.com/totaltech! Please remember to take advantage of the benefits offered! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Has been helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my laptop fixed easily and efficiently.

    I would recommend this to a friend