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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 11,509 reviews
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal. The price is good. If anything where to happen to your phone they are able to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible benefits and savings, along with the expertise to keep all of my electronics running top level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oh boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were stupendous in doing their job! 10/10 idk what else to say but theres a minimum of 50 characters xD

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! Thanks for this great review. We are so happy you had a great experience recently as a Totaltech member. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Top notch program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this program. Any issues I had it was resolved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy value anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything at Best Buy, buy this buy this buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued by a Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no techie, that's for certain. Thank heaven for my Geek! Carlos is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome staff, high quality products, affordable prices, fast shipping. BestBuy is the best electronics store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is affordable and well worth it’s value for products purchased from Best Buy geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is areal value. Most impressed with the quality of service and quality of the technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to set up my devices, sync them, and troubleshoot and resolve multiple issues in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and attention to detail; professional and speedy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and I love your product so much . Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this membership. Has not been a disappointment. Have used for several different reasons.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech staff good but way too expensive. Also, it automatically renew yearly even though I didn’t want that and system won’t let staff take me off auto renew until a year from now. Totally wrong.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      It's unfortunate to hear that you would like to cancel your Totaltech membership but even after renewal, you are still able to cancel this. This membership renews automatically each year on your yearly renewal date unless you cancel before then by calling 1-888-Best-Buy (1-888-237-8289 or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good value! It paid its way the day I got it. I’m seriously so glad I signed up for this service!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited worth - just not there when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has real value when talking about what BestBuy does best (electronics) for items such large appliances it doesn’t matter because you will be unable to get any real support from BestBuy when you have a problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this back up tbh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited this is a thing here! You never know when you might need repair or help on this tech stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the table!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The table was very nice and it holds up very well, me and my family are very impressed on how it turned up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership only covers installation of Best Buy pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my membership when I took my car in to have my amp and subwoofers i purchased elsewhere installed. Separately it would've cost more than $200 to have them installed, so i chose this option. What they dont tell you is you have to purchase equipment from Best Buy in order for the installation cost to be covered. So I bought a $300 Kicker amp which was an upgrade from what i brought in. But it was also $300 more then i had anticipated. I'm overall happy with my decision due to how good my subs sounds with the upgraded amp, I was just taken by surprise by the initial cost. I hope I find other ways to use this membership to make the $200 worth it, but we shall see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this! Covers everything! Had to use it for 1 claim with zero issues!

    I would recommend this to a friend