Customer Ratings & Reviews

Value and service that's what I got. And my thanks go out to all the staff Best Buy. Professional and courteous it makes my shopping easy.

Highly recommend this if you need that peace of mind knowing you’re covered

Now that I am older and technology is getting complicated due to the constant updates - this is a necessity.

fixed my laptop for the cost of a membership. hope I don't need it but what if I do

It is nice to have ability to set an appointment and bring computer laptop in to have it diagnosed. I had two appointments as my calendar on laptop and phone stopped syncing. The techs were nice but neither could help. It is like they need a next level support. The on line I used once and it was 30 minutes I want back. I am hammering the service a bit, however it is nice to have.

Membership is a great Value for my Home Business it has helped me a few times already in person and remtely.

The membership is well worth the money. I have unlimited help for the year. I received $150 in store credit.

Tried using my Best Buy card at the store, then dinner, then for gas. Declined all three places so I called the hotline on card. They flagged my card and put a hold on it for trying to purchase something from the Best Buy app, for only 48 dollars, but didnt for the thousands spent earlier the same day. Called the number and they were idiots. Could not understand them. Had to talk to three different people because I could literally not understamd any of them and then they could not even explain to me why it was flagged. Was very upset for the embarrassment 3 times to not even find out why they put a hold on my card. Unacceptable.

For fifteen bucks a year you get free geek fixes, sneak peeks at sales and-here's the best part-swap stuff the same day if it sucks. It's like insurance for dummies. I love mine.

Had a problem with my new laptop and it was cleaned in 24 hours

This membership will be great to use for additional purchases ib the future.

Thanks BestBuy for make a great deal with Dell laptops are known for their exceptional build quality, powerful performance, and reliable customer support. The Viper Automatic Start System is a game-changer for vehicle owners looking to enhance convenience and security. As one of the top brands in the industry, Viper offers seamless remote start functionality, allowing you to start your vehicle from a distance, ensuring a comfortable temperature before you even step inside.

This membership is a must for all customers that wish to have excellent service and coverage

I have been a proud "Total member" for a long time and I will continue to be for many more years!

I have had great service and discounts. I would strongly encourage others to be a Best Buy Member. The only thing better would be a membership discount with senior discount or discount for veterans and disabled.

It is worth the money because you can use it after store hours or if the store is very busy. It has helped us a lot.

Come in handy and always getting great deals and help with this

I like my membership gives me a great value and good customer service. I’d recommend this to all.

This Total membership has rescued me so many times!

Membership is worth getting if you need assistance with any of your electronics, geek squad or if you need to return items but can’t get back to it right away.