Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Totally worth it!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I utilize my Geek Squad membership I am impressed. I love the services provided with a Geek Squad contract.
I would recommend this to a friendRated 5 out of 5 stars
Great Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great plan for everything you purchase at Best Buy. You also get free delivery & carry away.
I would recommend this to a friendRated 5 out of 5 stars
Super friendly people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal. The cost of the membership was the same as the installation of the TV, so it was a no brainer!
I would recommend this to a friendRated 1 out of 5 stars
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told me under Total Tech I could bring my Xbox up there plus my Wii U that weren't working and they would try to see what was wrong with it. So I bought the Total Tech and when I brought my Xbox and we you up there they said Total Tech didn't cover that. While I was waiting in line to speak with someone else another lady in line told me that she was experiencing the same problem they wouldn't cover what they told her they would when she bought it. The manager in that department overheard me and her talking and asked us to leave the store. I called customer service to complain they said she had no right to ask us to leave but would not give me the money back I paid for Total Tech. It is a total scam and rip off do not buy it.
No, I would not recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tech protection it’s all you need to protect everything purchased at the best tech store in town
I would recommend this to a friendRated 5 out of 5 stars
This is so worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so worth it! If I need something, I can get it done in a timely manner. Thank y’all so much!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your feedback! We hope you are taking advantage of all the perks and benefits that being a Totaltech member has to offer. Feel free to check it out at www.BestBuy.com/totaltech for all the most up to date information!
Rated 5 out of 5 stars
Takes care of all warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great if you buy a lot from Best Buy. It takes care of the warranties for all purchases.
I would recommend this to a friendRated 5 out of 5 stars
We use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Comes in handy for any purchases extending the warranty and return policy, also is great for tech support
I would recommend this to a friendRated 5 out of 5 stars
I use it all the time for my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it because I’m always saving money. I also like the geek squad
I would recommend this to a friendRated 5 out of 5 stars
Excellent service and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always professional, pleasant, and helpful, and never any difficulty getting in touch with them.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value of this membership is outstanding. I mainly use it for audio installation and Geek Squad services.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are glad you are liking your Totaltech membership. Along with free and discounted installations, Totaltech also offers an extended return policy, up to 24-months of Best Buy Protection or AppleCare+ with an active membership, and special Totaltech member pricing and sales. To learn more, please visit www.bestbuy.com/Totaltech or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 5 out of 5 stars
Love the store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is a great technology store i do recommend the membership they help a lot and great deals
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value beside geek squad support all the time Awesome plan
I would recommend this to a friendRated 5 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great membership if you have multiple electronic upgrades needed and struggle With setting things up oneself.
I would recommend this to a friendRated 5 out of 5 stars
Total tech is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were always very helpful whenever i called they even help set up my equipment.
I would recommend this to a friendRated 5 out of 5 stars
Very good recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is fantastic you should get it for protection and peace of mind
I would recommend this to a friendRated 5 out of 5 stars
Love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice to have peace of mind. Had to contact them on setup, professional and easy explanation
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TotalTech Membership. Knowing we have support if something fails gives us peace of mind.
I would recommend this to a friendRated 3 out of 5 stars
No More
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I discontinued my membership because I really do not purchase that much tech and the price increased. Also since free delivery is not included this was no longer a good value.
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind knowing I have support for all my electronic products, even my smart watch!
I would recommend this to a friend
