Customer Ratings & Reviews

Membership is worth getting if you need assistance with any of your electronics, geek squad or if you need to return items but can’t get back to it right away.

Was able to get my pc fixed in a nice timely manner, and everything has ran perfectly sense then

This membership is a great value. So glad I am covered and do not have to worry about coverages. This gives me a peace of mind knowing I can reach out for help from the geek squad.

Membership is definitely worth having. In a years time I have had a tabletop ice maker and ear buds replaced. Also more recently my microwave which was almost two years old (purchased from Best Buy) decided to start giving me problems, 3 days from the warranty expiring ! Called Best Buy and they had someone out two days later to look at it, they ordered some parts and will be back in a week to install, whew, what a lifesaver

Geek Squad service is great, the agents are friendly and very knowledgeable

The membership is valuable to address readily various technical questions and hiccups.

Tried tried and kept on very long hold times with no response!! Also tried to contact Geek Squad and still as of this date unable to make contact. Had old computer transfer to new laptop! Programs transferred must had not been transferred or working!!

Membership appears to be a real value. Already had a good experience with Geek Squad.

My computer was hacked but I didn't lost any money. But after that I wanted every thing I owned checked out and bought this service to make sure I was safe. The Geek Squad checked everything, reset the protection, and erased all malware the intruders had tried to leave behind. Since that time I've used the service to figure out why I kept getting notices from HP to update stuff I didn't have installed. They got rid of that too. Great service.

If you don't want to worry about what or how to do something, then you need this plan.

This membership is great! Everything I buy goes right to he plan.

I apparently had trouble making an appointment. I thought I had one, but did not. They nevertheless took care of me.

If you plan on buying ANY appliance or higher dollar items, DO IT. The automatic geek squad protection on everything is AWESOME! Plus discounts, plus exclusives, PLUS special sales… just get it. If you shop here more than twice a year, get it

My laptop was scrubbed of a few viruses. I now have peace of mind, if anything goes wrong with my laptop.

100% worth it have it for 1 year and getting ready for another

Great idea. Saves so much if you have computer problems

Love the product!! Happy with 3 of the product plus service provided

In-store geek squad outstandingly knowledgeable. He was quick to diagnose, fix and explain procedures in an easy way.

My Best Buy Total Membership gives me Free Geek Squad Service on my computers, rewards to buy other electronics and saves me money on new computers

This membership is honestly worth it. I know it looks expensive but believe me it has saved my clumsy butt so many times.