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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 11,509 reviews
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth purchase. Worth it. Definitely something to consider if you buy from best buy quite frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love My Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has so many great benefits from the hot deals to Geek Squad support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so smart and nice. They quickly come and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership plan for all your home electronics and more. Have a piece of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and price for membership if something we have questions on we know the Geek Squad is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No downside with big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All part of the protection plan I purchased and it's nice knowing I have access to this, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC 4060 went out on me 22 days later at least i did not have to pay for a new graphics card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought when they fixed our computer but it covers all our purchases which is a huge bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deals and 10% back !! I especially love shopping at BestBuy for there iPads and MacBooks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Tech Support - never fails to fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got onsite support for my 80yr old father since I live in another state & couldn't fix his computer. They install an agent on the iMac and are supposed to come onsite. Best Buy failed every time to do anything. Would give them 0 stars! What a shameful service! Besides the difficulty getting someone to come out, they wont give a specific time window, and then they spoke to him on the phone & cancelled the visit. Best Buy -- could be good, but make decisions on purpose TO SUCK. How Best Buy could fix: A) easy to make appointment B) give a specific time window C) show up and investigate. Its not rocket science, its common sense & basic customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is well worth it as I have now bought 3 things under it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I benefited from the membership. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great value, tech support online and in person is great and they help with anything!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so glad that you are enjoying your Totaltech membership. Along with 24/7/365 tech support, Totaltech also offers benefits such as extended return policy on most items, 24-months of Best Buy Protection on most items, exclusive Totaltech member sales, and more. If you would like to learn more about the benefits of Totaltech, please visit www.bestbuy.com/Totaltech and if you have any questions, feel free to reach out at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I opted to purchase this membership. It has been vety helpful & has saved me money overall. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership adds value to our purchases with protection, discounts and other great benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had such great customer service with this team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me a boatload dof money. I'm really goad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i have this membership ...save lots of money and great having all the support and help at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and give peace of mind for our purchases . love the it covers home set ups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and definitely saved me money on tech issues that I needed help with.

    I would recommend this to a friend