Customer Ratings & Reviews

My membership has been very helpful in tutoring me on how to use my I-phone. There is no imi on my number of appointments.

I'm loving my new Sony TV and being and having a Best Buy membership. The Geek squad did a fantastic job installing my TV!

Good assurance for continuity of computer wellness.

Wonderful for Peace of Mind. It is a must with your purchase.

So far I like my new computer and am thankful for the help I received from the gentleman helping me.

This is a great value. It saved us hundreds of dollars and helped with getting computer work completed.

I always end up using my membership so i will confide to pay yearly. Definitely a great investment for my purchased items. The free mounting service when i purchased my TVs and mounts was awesome.

Membership is a real value.If there is any problem,the geek squad is there waiting for you.

Used it once so far for a laptop computer repair and it worked out well

Great for computers! I've used total tech for my laptop hardware and software repairs. I've been very satisfied with the quality of the repairs

Unlimited Geek Squad support is invaluable to me. I have needed a lot of support setting up my new desktop.

Membership comes with a lot of benefits that will benefit anything you buy in the future

If you're going to buy even 2 pieces of electronics in a year you should do this! The included coverage is WAAAAY worth the peace of mind! The free shipping is fine but tbh I usually prefer to pick up and just see if something is in stock at my local store then go get it instead of ordering (it understandly takes their pick team hand a day typically to get an order pulled and I can drive there and scoop the item in 30 mins. It also gives me a chance to browse in store, which is good retail:consumer alignment. There's deec exclusive sales too but tbh it's the accidental damage coverage that kept me subscribed for 2+ years now.

I would love this service and referred to my friends already

Got this membership on Black Friday and when I tell you the price is worth it I mean it! All of my questions and issues I’ve had on my electronics have all been covered.

I bought this product so I could have my computer serviced and kept up to date with the latest upgrades. brought computer in for a tune-up and it works great now.

IF YOU ARE ELDERLY, AS I AM, YOU NEED ALL THE HELP YOU CAN GET TO STAY UP WITH THE MANY CHANGES, THESE YOUNG PEOPLE ARE SMART, PATIENT AND SKILLFUL. THANK YOU!

We like to have the piece of mind that Geek Squad is just a call away with any of our Best Buy products. They are a great help and support with out computers at home and at work.

Prompt service, competent Geek squad to answer all tech queries. Whether it is service or sales, the associates are up and running to assist and retrieve any item that a customer needs. They understand the technical details of any product within the store. I have bought phones, lap top computers, and a refrigerator, and every time i get to the store, i get prompt service.

For all it covers it’s awesome and worth the money