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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 11,509 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality work. Excellent service. We are delighted with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device help in the nick of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me the ability to get the help. I need when I need it when it comes to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership plan, covers all my devices and its easy to use in app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very patient in answering all of my questions. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely satisfied with quick diagnoses of the problem of our computer and the rapid repair we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. It’s a worry free purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity, not a luxury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me oodles on repairs of an old computer that I was not yet ready to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help asked for, help given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this is helpful information for those who see this, cause I needed their help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service hopefully I get to use them. Although if I have to use in there might be a problem, so not so sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to cover large or small purchases. Makes life easier for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few days to pull what they could from old hard drive! Veryproffesional, knowledgeble and coutirous.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Glad to hear that the offer with being a Totaltech member to transfer your data from your old device came in handy! This is just one of the perks of being a Totaltech member. Please check out www.bestbuy.com/totaltech to take advantage of all the benefits we have to offer. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who sold me the phone was great, who walked me to changing my phone step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value to have on you system. They have very knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got great help when I when in for my computer, still hasn’t had no issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast with set up and explained functions. They switched out my sound bars and hooked up. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a plan worth having to provide peace of mind for your tech. Fair price and offers much value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We used it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal,when you might need help with installation or other problems.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best membership

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] it really paid off itself in a few purchases, installion, protection plan and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good well worth the service. I would definitely recommend just buy what's included.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you, Milke. We appreciate the feedback! If you ever need any support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be glad to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. No more worries. We love that every purchase is included in warranty now

    I would recommend this to a friend