Customer Ratings & Reviews

This membership plan has been a God-send! Little did I know that I'd have need of the Geek Squad several times for my laptop, printer, and iPhone!!! This plan has saved me so much money! It has paid for itself over and above! I'm very thankful it was offered and I agreed to buy the plan. I don't usually buy these plans for any appliances or other equipment. This is the best decision, and I highly recommend it.

I love being a member its hassle-free no push back on service's. I re-new year after year, I wont let my subscription expire. Great job... love the geek quad they actually know what their doing and talking about.

We bought this membership as we bought a computer, 2 Ipads, and a drone. I will forever keep this membership. They help me set up the equipment and taught me everything I needed to know. The staff is well versed in their knowledge of each system and they're all very professional, patient, and kind. I am confident that if a problem should arise moving forward the Geek Squad at Best Buy has my back.

It was amazing. He was able to save us money and get us set up with all of our own systems

Total tech is great when you buy bigger purchases. It's awesome to have 2 year warranty on everything. The tech support on the computers is also super helpful. They help to clean up the computer and make it run smoothly. Also early access to pick up hard to find items is awesome. Never would have gotten my Xbox series x otherwise.

Simply put it is well worth the money if you use some of the many benefits. I recently had TV delivery, installation and the movement of the large TV I was replacing to another room. Very professional. Soon to replace my washer and dryer which will include delivery, hookup and removal of the old washer, dryer. (Also extended warranties on all items is a big plus) Well worth it in my opinion!

My Total Tech membership is great, although I haven't used it yet, for any needs. Will be up for renewal soon, so I figured I will do so. The Tech sales people have been pretty good with me. I'm also talking about the Best Buy Associates, too. They are amazing. There now seems to be a lack of other good needs to buy Electronic items on the web, I think. Where did Circuit City go? -- (out of business).

Even for those who have some tech, this membership come with a lot of great services and allows you to efficiently hand off tasks you don't feel as comfortable with to professionals. Though a bit overpriced, I would still recommend this membership.

I loved that TotalTech membership covered all my purchases. My coffeemaker went berserk and stopped working. So glad I got the protection plan.

I recently bought a house and I am very happy with the membership. I was only looking for a team that would help me get rid of the old appliances and install the new appliances, but what I love about the membership is the exclusive deals/prices for the members. I saved around $1,000 buying a new Fridge, Gas Stove, Microwave, and Dishwasher (including installation and getting rid of the old ones)

I love this membership it helps me so much i can get a class when I need it

Tech supprt, very wel worth it. Good thing best buy have this, when you need them

I wasn’t going to purchase but realized the cost of getting my daughters fixed would be a few dollars less and thought how great it would be to get help with other things I saw that total tech covered! It has saved me hundreds and is quick and easy. Shane is the best associate I have worked with at geek squad and any Best Buy store in general.

My Best Buy Total is one of the best things Best Buy can offer someone. We live in a high tech world and knowing that there is a service that can help protect all your tech from multiple things is great. The yearly price is a little steep for a service you may never use every year, but like the saying goes, "It is better to have and not need it whether don't have it and need it.

With Totaltech membership I can receive help quickly with a phone call and know that all my concerns are answered by a professional

The main computer builder that built my rtx 4080 just recently did an amazing job the first time i went there was to have my rtx 3070 ti cleaned out because my PC was super dusty and dirty and he put a lot of elbow grease in cleaning it and I’m overly satisfied with this guy i totally forgot his name but as long as he’s there I’ll always be bringing my pc’s directly to him he’s just that guy

I want an apple gift card of 400 so I can send to a friend

I like the Total membership, but I feel like the price on it is a little high and that they should extend warrantied items for 3 years instead of 2 years past the manufacturer's warranty. I would also like to see more discounted sales and exclusive pricing if you have the membership. That would make me want to keep it... because now, as soon as my big-ticket items warranty expires, I will probably cancel my membership because it's like $200 and I am not really getting much other value out of it.

Best price for any insurance period . I’m glad I chose this

Considered this option as a relatively frequent tech buyer. The membership cost pays itself off rapidly and covers most of your tech needs. In store you will also find special reduced pricing on various items for members. Value is subjective to your use case, for someone like me who likes to cycle through tech, this was an easy decision and as already within 3 months more than paid itself off.