Customer Ratings & Reviews

It’s really nice thing to have I recommend it a lot

If you shop at Best Buy often, then becoming a member is a no brainer. The Geek Squad Protection alone is worth it. No need to ship it anywhere, just make an appointment with them and take it to them so they can deal with how to resolve the issue. You get 60 days instead of 15 or 30 days to try something out before missing the deadline to return if you are not satisfied. So you don't feel rushed. The only gimmick here is the 24/7 support via phone or chat. Those agents are NOT trained well enough with what Geek Squad actually supports or not. I've had a few headaches with them and rather just go to a store to ask about issues that they can then tell me if worth setting up an appointment there or have them come to my home.

Rge my best buy membership was well worth the price as the covered all the repairs for my computer

I like Geek Squad at Best Buy. Very convenient. It is very easy to ask questions and get repairs.

We are happy with the recent purchase of two laptops. The salesman was efficient and helpful and the Geek Squad was very helpful in sorting out our questions.

Loved the no pressure just a quick question if I wanted to purchase. Everyone and everything was done very professionally. Appreciate it

The membership is a great value. Perfect addons are apple accidental coverage. I don't have to spend additional dollars on Apple care. The service is great. It covered installations as well on my washer and dryer. My gaming controllers broke, and they were replaced no questions asked.

I definitely love this plan. I have found the need to make contact with the Geek squad on several occasions and have found their help very valuable and stress reducing.

This membership has and will save me so much money because it’s basically a nonstop warranty on everything I buy .

Having a membership makes me feel confident, and if anything happens, I could get my items either fixed or taken care of

We had a great experience with Best Buy customer service was very knowledgeable an asisted us greatly on our purchase & delivery.

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The Geek Squad employee, Nicholas was very knowledgeable and courteous. He also contacted me during the repair process to give me an update on the repair of my laptops.

Member prices are better than if you don’t have this.

my membership is the best my best buy total and i love it very much

I am happy whit my membership recommend to a friend

I cherish the geek squad assistance. Also appreciate the extended returb time.

This is the best preventative action that can and should be done on an annual basis to keep everything running in the right direction all the time. Way to "Go Geeks". There should be a worldwide contest between all the geeks for an all-expense paid trip to the U.S. A. for the Top Geek from each office. The winners should be flown to NYC, Nashville or Las Vegas or 5 days and 5 nights all expenses paid to get an in-person: trip to experience the United States of America, 1st hand. O be able to experience the greatest country on the globe.

A lot of benefits for the money! Feel relieved that i know Best Buy is there to help me.

Great service and support. This product gives me the worry free security and confidence in all products I purchase from Best Buy.