Customer Ratings & Reviews

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.

This laptop is great and works great and so far it works

Have been a Geek Squad member for many years and it serves me well

Had all programs transferred from old computer to the new computer i bought.Also had my backup computer serviced,both are working great

Pretty awesome everything that comes included with this membership I’ve only had it for about a week and it’s already paid for itself

It’s a needed service if you have any digital equipment.

It's great to have the security knowing my bike and lap top will be fixed if something happens.

My previous computer was older and ran on Windows 10. I was hesitant to upgrade to Windows 11 and a new computer. But the support of the Geek Squad has surpassed my expectations. They have assisted me multiple times with great results

The membership is a good value should something go wrong with your equipment. The Geek Squad help is worth the price alone.

This membership is a real value, perfect choice and happy to deal with

Great people to work with, very helpful and understanding. They listened to everything I said.

I really don’t even know what this membership includes. Felt like it was an upsell when I brought my laptop in for maintenance with geek squad. I had an appointment, but still had to wait 30 minutes. I dropped my laptop off to be cleaned up. It took four days. I had to follow up, to see when it was done. Was told that it was going to take longer because two of The employees quit and they were understaffed. My computer is still acting weird so I don’t know that it was fixed at all.

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure

I love Best Buy warranties. This subscription makes it so much easier to stay on top of the warranties. I always purchase the warranties at Best Buy. By having this subscription, I no longer have to worry about the extra cost at checkout and I know that I am covered if anything happens in the future. I highly recommend this subscription.

This membership is the best subscription i can think of it checks so many boxes for coverage and i wouldn’t shop at best buy without it

I wasn’t sure what I was getting when I signed up for this membership, but I’m glad that I did. I’ve had my computer and my laptop looked at by geek squad. The service has always been great. When I buy in store items, I get good service. Soon I’ll be getting my new appliances and hoping to get the same service.

It was definitely perfect timing. Options was worded to me from the agent at the moment. I ready thank him for the knowledge.

This membership is a great value! The Geek Squad is great! Thank G-d, I have this membership!

This membership has real value. You have geek squad unlimited support 24/7. I highly recommend it.

Great membership and get all the perks of being a member can’t go wrong with my Best Buy Total Membership